Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Thank you to Aisha for brilliant customer support! Looks like a nice app, I hope our conversion rates will increase.
Easy setup and helpful, You can choose the app for your shop, and the assistant is very nice and solves the problem quickly!
Quick, simple, and very helpful solved my issue immediately. Great Customer Service!! The agent that helped me was Esther.
The app is great, very easy to use. CS is supportive, response is quick, a very big thanks to Esther.
I recently had the pleasure of using the Avada WhatsApp Chat and FAQ Page, and I couldn't be happier with the results. The features have been a game-changer for my website, and I want to give a special shoutout to Liz for her exceptional help and support throughout the process.
First and foremost, the Avada WhatsApp Chat integration has transformed the way I connect with my website visitors. It's incredibly user-friendly, making it easy for my customers to reach out and ask questions or provide feedback. The real-time communication it enables has not only improved customer satisfaction but also increased conversion rates on my site. This feature is a must-have for anyone looking to enhance their online customer service.
App works well and is highly customizable. Esther in support provided the best tech support I've ever encountered with any Shopify app.
Very cool and easy to use. I like it, that its free. Thank you so much :) The support was also pretty smart and helpful.
These services are not only completely free, but they are also amazing and come with the most gorgeous support you could ever imagine. I found it very useful and great. Thanks to Liz
Simply cannot believe this app is free with the amount of fidelity and value it provides. PLUS 24/7 support? It's the cherry on top. Juliana was a great help and I am impressed with her support. Thank you for providing such an amazing and important app for free.
Great cutomer services, asked for assistance and got assisted within 3 minuets :) very happy with AVADA