Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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I have been using this app for weeks, and it has been functioning well for my store. Also its support is super. Thank you Jasmine for your fantastic help.
Beautiful and simple FAQ page feature for free, unlimited features including color branding, text fonts, no ugly non-removable icons like in other apps. And support was really welcoming and helpful, one of the support members-Jasmine was wonderful and nice, quickly verified my account and gave more features to use in this app. Thanks!
Comence a crear hace pocos días mi tienda en Shopify, quise buscar una app acorde a las necesidades de mi tienda y me encontré con AVADA. Una app demasiado intuitiva para usarla, lo mejor de todo es que al tener una duda sobre la cantidad de iconos tuve soporte inmediato de Esther. Su atención fue excepcional y estaba atenta a cualquier duda que pudiera tener. Realmente esta app no solo es muy buena en su categoría sino que además tiene un soporte excelente.
Looking for FAQ widget. Avada surprised me with additional features too. Made my work so easy with wonderful features out of box for free. Searchable FAQs in chat is my favorite. They had a wonderful customer support. Thank you Liz, the one who supported me with listing options. Great support. Very fast response.
I really like this app, also support is very good, Juliana helps me today with my problem. Thank YOU!
Thank you. I had a wonderful experience with HANA. She helped me with enabling unlimited FAQs in my store
I used this app to embed a virtual assist feature, however, a problem occurred where the Icon was not changing Abby came and she solved this problem quite quickly which I loved.
On time support, thank you!
one of the best apps highly recommended for everyone thinking about it!!
Thank you Emily for the nice Support!
The app is very nice and you have a good Support.
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Good custommerservice and easy app to use. This app have all things that is realted to custommerservice.