Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,163)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 26, 2023

I just wanted to drop a quick note to say thank you for your assistance on Shopify. Your help was greatly appreciated!

aahmiswim
United States
4 months using the app
February 7, 2023

Esther was great, and very helpful. Nice app, thanks! Looking forward to using it in the future, I'm sure it will come in helpful for my thousands of customers :)

The Yacht Supplier
United Kingdom
4 months using the app
January 12, 2023

Great experience. Sunny really helped me out. Only been using the app recently and in a short space of time I've already loved it.

GettingPersxnal
Ireland
4 months using the app
September 12, 2022

me encanta esta aplicación, es gratis y el servicio y atención es muy buena y rápida. Recomiendo 100%

Lupa
Mexico
4 months using the app
October 10, 2022

I first installed the app and loved it, especially the support. This one is also amazing! Thanks Juliana for your help :)

Pawrange
Morocco
4 months using the app
March 9, 2023

Je ne connais pas d'autre app équivalente mais je peux dire être entièrement satisfait de celle-ci. Et ce d'autant plus vu le prix ! Mention spéciale à Prakash et Liz qui sont deux personnes avec qui j'ai eu l'occasion d'échanger par mail pour des problème d'apparence et qui ont étés réglés en quelques heure grâce à une réactivité incroyable.

Le Comptoir du Voyageur
France
4 months using the app
Edited June 17, 2023

nice support, helped me a lot. was very friendly and very possitive. replys to my messeges very quickly and done a great job, Tony's doing his job really well

Eveillee
Bulgaria
4 months using the app
Edited December 1, 2022

Avada FAQ looks great. Exactly like i need. Customer service is fast and really helpful. Thanks Esther for your help

freshjuice2go
Belgium
4 months using the app
July 2, 2023

Very good software, very timely service. The online message function is missing, it would be better if it can be added. The overall feeling is still very good

serensjewelry
China
4 months using the app
November 15, 2022

So far so good! This is the second AVADA app I am using. Their customer service is amazing, Abby helped me in a matter of minutes :)

Bull Terrier World
United States
4 months using the app