Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

August 25, 2023

Customer service team, Sunny was very prompt with response.
We look forward to better heights with this free app. Thank you Sunny & Avada team!

Acrysty Co.
Singapore
17 minutes using the app
May 18, 2023

Great Support! Helped me to set up everything! No problems! Will definitely continue using this app.

momibloom
United Kingdom
17 minutes using the app
April 24, 2023

Amazing experience and support. User-friendly and very easy to integrate into my store. highly recommended

SafeShade
Indonesia
16 minutes using the app
October 17, 2023

Great help from Emily!!! She helps with my problems efficiently!

ShineMoissy
United States
16 minutes using the app
November 30, 2022

very good support, liz helped me a lot. The tool all in all is very useful, you can make easy FAQs with it

PlugLord
Germany
15 minutes using the app
September 25, 2022

At first, it was unclear why do I need to connect the chat and contacts if I only needed a FAQ page but then everything was fine and the app ended up nice and useful. Thank you!

Bplanet
Germany
15 minutes using the app
October 22, 2022

Amazing app with great features! Emily has been really helpful! I enjoy using the app and I recommend it to everyone!

ZNAJEWELS
United Kingdom
14 minutes using the app
Chatty replied October 26, 2022

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,
AVADA Support Team

September 20, 2023

good apps need good support, abby did a great job to support me

Jade-collector.com
Hong Kong SAR
14 minutes using the app
July 25, 2023

great support within a short period of time and the solution was found as I hoped, very thankful for the support

MONDA STYLING
Germany
13 minutes using the app
July 10, 2022

Die App ist sehr übersichtlich und der Support von Emily war extrem schnell und hilfsbereit! :D Bisher bin ich sehr zufrieden.

weissbach24
Germany
12 minutes using the app