Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

October 29, 2023

Thanks to Emily from Avada who helped me to set up this piece of software. I can't wait to give it a go on my website.

Drug Test London
United Kingdom
22 minutes using the app
November 10, 2022

App is working great for so far. I am using FAQ page and i am happy with the results. Also great customer service!

Dermaximó
Netherlands
22 minutes using the app
June 22, 2023

Thank you so much for the support you gave me today to better explore your application on Shopify. Your guidance and expertise were instrumental in helping me navigate the intricacies of the platform and fully understand the capabilities of your application. The in-depth walkthrough you provided allowed me to grasp the various features and functionalities, and I now have a clearer understanding of how your application can enhance my online store's performance. Your patience in answering my questions and addressing my concerns demonstrated your commitment to customer success. I am grateful for your assistance and confident that your application will greatly benefit my business.

Odyssey Toys
United States
21 minutes using the app
July 10, 2023

Klasse App!

Bei Fragen kann man direkt mit dem Support chatten, was enorm hilft!. Mir hat Juliana geholfen :)
Ich habe die App heruntergeladen, um ein FAQ für unsere Seite zu bauen und es geht super easy! Einfach und gut. Bitte mehr von diesen Apps!

3D-Decoration
Germany
21 minutes using the app
January 29, 2023

This brand has a few nifty apps and most are free! Their customer service is great and 24/7. I use to have their review app, but I took it out for personal reasons, but their whole ecosystem is really good!

This app is simple and straight to the point. They even take their branding away for FREE! Most companies make you pay for that! Just an awesome company and service!

Nerdy Ink Apparel
United States
20 minutes using the app
May 25, 2023

I installed the App and reached 10 FAQ questions only. I contacted the help and Hana was amazing - within about 2 minutes she had fixed it up so I could have unlimited FAQs and removed the branding. So far so good - I am still adding questions, but it looks like a great FAQ template. Thanks Hana for your help.

Silver Belle Design
Australia
19 minutes using the app
August 16, 2022

I use this app to create very nice FAQ pages. And Mrs. Jasmine responded to me blazing fast. Really thanks a lot!

honospace
Germany
19 minutes using the app
November 18, 2022

Tony is so nice and helpful. This is a true free APP that I highly recommend. Try it out, you won't be disappointed.

Pizzello
United States
19 minutes using the app
Edited September 13, 2022

Great customer service from Hana helped me to remove the branding and widget as I only had need for the FAQ page. Thanks!

Threaded Leather Co.
United States
18 minutes using the app
January 11, 2023

Live Chat help is extremely quick and responsive. Thanks to Hana, who helped me ASAP! The interface is also very easy to use.

Animate International
Japan
18 minutes using the app