Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,170)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

September 14, 2022

Jasmine and Roger helped me to customise the app in my store. It was so easy - all I had to do was let them know what changes I needed to make and it was done for me! Thank you both

Kelly Schaub Art
United States
28 minutes using the app
June 7, 2023

amazing app and excellent support. highly appreciated. Great experience with the customer support agent emily.

24sixplayer
United States
28 minutes using the app
May 31, 2023

I got great support from Jasmine, who helped me with anything I needed.
she helped me with opening new icons for my FAQ Page.

Forrance
Israel
27 minutes using the app
September 27, 2022

This is a very easy app to use and customer support was fast. Jasmine was a great help! I recommend if you need a simple FAQ page that requires little effort.

MerryGo Slime
United States
26 minutes using the app
October 18, 2023

Set up looks easy and the customer support by Hana was great!

MediumTall
Norway
24 minutes using the app
May 2, 2023

I recently started using the FAQs app for my Shopify store and I am extremely impressed with its functionality and ease of use. The app allows me to create and organize frequently asked questions in a clean and organized way, making it easy for my customers to find the information they need. The customization options are great, and I love that I can match the design to my store's branding. Thank you for creating such a great app and for the excellent customer support (Abby)!

golashyourself
Canada
24 minutes using the app
July 24, 2023

Awesome app. Super fast support and a great way of giving customers quick answers to their questions.

Rowland Earthing
United Kingdom
22 minutes using the app
May 14, 2023

best customer support! and they are 24/7 online too. abby was quick to respond and made my life using this app much easier.

Bookstagram
Bahrain
22 minutes using the app
September 6, 2022

Useful app for a frequently asked questions page, Esther was very helpful when it came to my requests.

clearpassage
United States
22 minutes using the app
October 29, 2023

Thanks to Emily from Avada who helped me to set up this piece of software. I can't wait to give it a go on my website.

Drug Test London
United Kingdom
22 minutes using the app