Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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At first, it was unclear why do I need to connect the chat and contacts if I only needed a FAQ page but then everything was fine and the app ended up nice and useful. Thank you!
Amazing app with great features! Emily has been really helpful! I enjoy using the app and I recommend it to everyone!
We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Sincerely,
AVADA Support Team
good apps need good support, abby did a great job to support me
great support within a short period of time and the solution was found as I hoped, very thankful for the support
Die App ist sehr übersichtlich und der Support von Emily war extrem schnell und hilfsbereit! :D Bisher bin ich sehr zufrieden.
The app has great customizable features. Their faq page has helped me create a professional-looking page for my website.
Great free app!
There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away.
Much appreciated!
Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.
So far so good. We needed an effective FAQ page and this App seems to provide what we are looking for.
Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!
AVADA Support Team