Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

September 25, 2022

At first, it was unclear why do I need to connect the chat and contacts if I only needed a FAQ page but then everything was fine and the app ended up nice and useful. Thank you!

Bplanet
Germany
15 minutes using the app
October 22, 2022

Amazing app with great features! Emily has been really helpful! I enjoy using the app and I recommend it to everyone!

ZNAJEWELS
United Kingdom
14 minutes using the app
Chatty replied October 26, 2022

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Sincerely,
AVADA Support Team

September 20, 2023

good apps need good support, abby did a great job to support me

Jade-collector.com
Hong Kong SAR
14 minutes using the app
July 25, 2023

great support within a short period of time and the solution was found as I hoped, very thankful for the support

MONDA STYLING
Germany
13 minutes using the app
July 10, 2022

Die App ist sehr übersichtlich und der Support von Emily war extrem schnell und hilfsbereit! :D Bisher bin ich sehr zufrieden.

weissbach24
Germany
12 minutes using the app
September 26, 2022

The app has great customizable features. Their faq page has helped me create a professional-looking page for my website.

Cheap Smokes
Australia
11 minutes using the app
September 1, 2023

Great free app!
There was an issue with hiding the FAQ widget, but Abby from the support team was able to get it fixed right away.
Much appreciated!

doka-deals.be
Belgium
About 3 hours using the app
March 3, 2023

Belle application. Le service client est bon, Hana fait parti de l'une d'elles, réponses rapides. Cependant, l'application ne prend pas en compte un chat intégré, j'aurais aimé que ce soit le cas.

SoftGun
France
About 2 hours using the app
September 1, 2022

So far so good. We needed an effective FAQ page and this App seems to provide what we are looking for.

ET Bikes.co.uk
United Kingdom
About 1 hour using the app
November 6, 2022

Amazing service, Prakash provided amazing service as part of the live chat, prompt and answered all my questions

UpWakes
United Kingdom
29 minutes using the app
Chatty replied November 9, 2022

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

AVADA Support Team