Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

March 31, 2023

Thanks for Esther help!!! Wonderful app!!! Very Useful!!! The app can upgrade your brand into next:))

Marking Printing
Hong Kong SAR
31 minutes using the app
August 5, 2022

This app is excellent! It is easy to use and accomplishes what I want. Juliana helped me get set up and was super helpful.

Levata Caffè
United States
31 minutes using the app
April 7, 2023

Me ha atendido Emily, ha sido muy eficaz y amable, gracias por la eficacia y la ayuda, sin duda toda una profesional.

ecoFemina
Spain
31 minutes using the app
November 6, 2022

Aisha from AVADA was very quick friendly customer response. The app is very easy to install and customize.

Wall-Art-4-You
Canada
31 minutes using the app
Chatty replied November 9, 2022

We built AVADA to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

All the best,
AVADA Support Team

April 9, 2023

A Aisha foi super responsiva e ajudou-me a resolver o meu problema rápido. Nunca recebi um customer service tão rapido e eficaz, muito obrigado

Zzzlipin
Portugal
31 minutes using the app
September 21, 2022

Liked this app, even better support, very quick and helpful! Recommend for every commerce shop owners!

bumpt-63b2
Lithuania
30 minutes using the app
August 10, 2023

Great app, I love the quick response from Abby. easy to use and very helpful for converting leads. mostly recommended!

UNITO
Netherlands
29 minutes using the app
February 17, 2023

The Agent was super helpful and helped me in real quick. Overall 5 Stars for Customer Service and Additional 5 Stars to the developers for creating such a user friendly and highly useful application

Garderobe
United Arab Emirates
29 minutes using the app
January 3, 2023

We are building our FAQ on the app and so far it looks good and Jasmine has been help in helping us to solve our issue with the question limits.

BYKidO
Singapore
29 minutes using the app
March 26, 2023

Fast and helpful responses to answer questions. Easy to customize with brand colors and displays FAQs in an organized/user friendly manner. Lydia was very responsive and friendly in helping address my questions.

Amber Malei Jewelry
United States
29 minutes using the app