Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,145)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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I installed the App and reached 10 FAQ questions only. I contacted the help and Hana was amazing - within about 2 minutes she had fixed it up so I could have unlimited FAQs and removed the branding. So far so good - I am still adding questions, but it looks like a great FAQ template. Thanks Hana for your help.
I use this app to create very nice FAQ pages. And Mrs. Jasmine responded to me blazing fast. Really thanks a lot!
Tony is so nice and helpful. This is a true free APP that I highly recommend. Try it out, you won't be disappointed.
Great customer service from Hana helped me to remove the branding and widget as I only had need for the FAQ page. Thanks!
Live Chat help is extremely quick and responsive. Thanks to Hana, who helped me ASAP! The interface is also very easy to use.
Customer service team, Sunny was very prompt with response.
We look forward to better heights with this free app. Thank you Sunny & Avada team!
Great Support! Helped me to set up everything! No problems! Will definitely continue using this app.
Amazing experience and support. User-friendly and very easy to integrate into my store. highly recommended
Great help from Emily!!! She helps with my problems efficiently!
very good support, liz helped me a lot. The tool all in all is very useful, you can make easy FAQs with it