Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 25, 2023

I installed the App and reached 10 FAQ questions only. I contacted the help and Hana was amazing - within about 2 minutes she had fixed it up so I could have unlimited FAQs and removed the branding. So far so good - I am still adding questions, but it looks like a great FAQ template. Thanks Hana for your help.

Silver Belle Design
Australia
19 minutes using the app
August 16, 2022

I use this app to create very nice FAQ pages. And Mrs. Jasmine responded to me blazing fast. Really thanks a lot!

honospace
Germany
19 minutes using the app
November 18, 2022

Tony is so nice and helpful. This is a true free APP that I highly recommend. Try it out, you won't be disappointed.

Pizzello
United States
19 minutes using the app
Edited September 13, 2022

Great customer service from Hana helped me to remove the branding and widget as I only had need for the FAQ page. Thanks!

Threaded Leather Co.
United States
18 minutes using the app
January 11, 2023

Live Chat help is extremely quick and responsive. Thanks to Hana, who helped me ASAP! The interface is also very easy to use.

Animate International
Japan
18 minutes using the app
August 25, 2023

Customer service team, Sunny was very prompt with response.
We look forward to better heights with this free app. Thank you Sunny & Avada team!

Acrysty Co.
Singapore
17 minutes using the app
May 18, 2023

Great Support! Helped me to set up everything! No problems! Will definitely continue using this app.

momibloom
United Kingdom
17 minutes using the app
April 24, 2023

Amazing experience and support. User-friendly and very easy to integrate into my store. highly recommended

SafeShade
Indonesia
16 minutes using the app
October 17, 2023

Great help from Emily!!! She helps with my problems efficiently!

ShineMoissy
United States
16 minutes using the app
November 30, 2022

very good support, liz helped me a lot. The tool all in all is very useful, you can make easy FAQs with it

PlugLord
Germany
15 minutes using the app