Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,171)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support on Shopify stores. They praise its user-friendly interface, live chat, FAQ integration, order tracking, and customizable chat widgets. The app is noted for its seamless Shopify integration and reliable performance. Merchants also appreciate the responsive and effective customer support team, especially for their help with app setup and customization.

July 15, 2023

This is an amazing product, its free and I got a lot of support from one of their team members by the name of Emily.

The Canvas Hive
Australia
35 minutes using the app
May 11, 2023

The APP is very good, which uses conveniently, and the Hana replies useful and quickly. I recommend it to you.

fixdry
United States
35 minutes using the app
March 24, 2023

Sunny was prompt, quick on responses and helped with my inquiries well and professionally. Great app too!

InSphero
United States
35 minutes using the app
March 6, 2023

Hallyfe was able to answer my inquiry within a couple of minutes, great support. I've only just installed the app so I can't talk too much about it yet but from what I see so far, I should be able to build a pretty good FAQ page, which is all I wanted.

British Bundles
Canada
34 minutes using the app
September 9, 2022

Simple to use, and it has everything I need to build my FAQ page. Esther helped me set up, and made it easier to get things going.

Pura Vida Books
United States
34 minutes using the app
July 15, 2023

Abby was so, so helpful! I love the integrated chat experience. It was very quick to get a response and have changes made to the interface.

Midnight Moon Cloth Co.
Canada
34 minutes using the app
December 1, 2022

Excellent app! Easy to use and set up, it fits our needs. And support is amazing with quick response! Hana is the best!!!!!!!!!

JILLSTUART Eyewear
Hong Kong SAR
32 minutes using the app
November 18, 2022

I just started using the app to build my FAQ page. Prakash helped me to get unlimited categories and questions. Support is very prompt and helpful for a free app.

Bold Auto Parts
United States
32 minutes using the app
August 30, 2022

Esther is very nice. She give me a relly quick help. And also, this app really help my business to improve my sale.

Runhood Power Inc.
United States
32 minutes using the app
October 13, 2023

Jasmine was super helpful and quick. I also love AVADA's interface. Keep up the great work. Keep sending LOVE Jasmine!

ModestyLine
United States
31 minutes using the app