Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,145)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

October 18, 2023

Set up looks easy and the customer support by Hana was great!

MediumTall
Norway
24 minutes using the app
May 2, 2023

I recently started using the FAQs app for my Shopify store and I am extremely impressed with its functionality and ease of use. The app allows me to create and organize frequently asked questions in a clean and organized way, making it easy for my customers to find the information they need. The customization options are great, and I love that I can match the design to my store's branding. Thank you for creating such a great app and for the excellent customer support (Abby)!

golashyourself
Canada
24 minutes using the app
July 24, 2023

Awesome app. Super fast support and a great way of giving customers quick answers to their questions.

Rowland Earthing
United Kingdom
22 minutes using the app
May 14, 2023

best customer support! and they are 24/7 online too. abby was quick to respond and made my life using this app much easier.

Bookstagram
Bahrain
22 minutes using the app
September 6, 2022

Useful app for a frequently asked questions page, Esther was very helpful when it came to my requests.

clearpassage
United States
22 minutes using the app
October 29, 2023

Thanks to Emily from Avada who helped me to set up this piece of software. I can't wait to give it a go on my website.

Drug Test London
United Kingdom
22 minutes using the app
November 10, 2022

App is working great for so far. I am using FAQ page and i am happy with the results. Also great customer service!

Dermaximó
Netherlands
22 minutes using the app
June 22, 2023

Thank you so much for the support you gave me today to better explore your application on Shopify. Your guidance and expertise were instrumental in helping me navigate the intricacies of the platform and fully understand the capabilities of your application. The in-depth walkthrough you provided allowed me to grasp the various features and functionalities, and I now have a clearer understanding of how your application can enhance my online store's performance. Your patience in answering my questions and addressing my concerns demonstrated your commitment to customer success. I am grateful for your assistance and confident that your application will greatly benefit my business.

Odyssey Toys
United States
21 minutes using the app
July 10, 2023

Klasse App!

Bei Fragen kann man direkt mit dem Support chatten, was enorm hilft!. Mir hat Juliana geholfen :)
Ich habe die App heruntergeladen, um ein FAQ für unsere Seite zu bauen und es geht super easy! Einfach und gut. Bitte mehr von diesen Apps!

3D-Decoration
Germany
21 minutes using the app
January 29, 2023

This brand has a few nifty apps and most are free! Their customer service is great and 24/7. I use to have their review app, but I took it out for personal reasons, but their whole ecosystem is really good!

This app is simple and straight to the point. They even take their branding away for FREE! Most companies make you pay for that! Just an awesome company and service!

Nerdy Ink Apparel
United States
20 minutes using the app