Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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我原有的inbox插件的按钮位置遮挡了其他按钮而且不能移动位置，而这块插件的位置通过技术顾问Emily的帮助下，成功移动了位置，并且功能非常齐全，推荐！
Pamela solved all of my inquiries quickly, also the app is very intuitive to use.
5/5 stars
Mia 和 Anivia 技術員 幫助我解決了問題 很推薦給大家！這麼好用的軟體竟然免費 太讓我驚訝了 我會繼續支持！
het support was top! en Nolan en Toby hebben echt magie vertoont. alles wat ik vroeg aan veranderingen hebben ze gedaan. echt perfect!
Thanks Anthea, For your support
it was so easy to contact a support team and they do their best in very short time
Avada has such amazing customer support. Hana is such a kind person and super helpful in the process!!!
I recently encountered a challenging CSS issue on my website about this app widget, and I am thrilled to share my experience with Lydia and Gideon from this app. Their expertise and dedication in resolving my problem were truly commendable. Not only did Lydia and Gideon resolve the CSS problem, but they also did so efficiently. The turnaround time exceeded my expectations.
One of the best customer support agents I have dealt with. Very responsive, helpful, and polite.
I strongly recommend it!
I am incredibly satisfied with the exceptional customer support provided by Tiana and Maison at Avada. Their dedication and expertise were evident in assisting me with updating my logo on the Avada chat. Tiana and Maison went above and beyond to ensure a seamless experience, patiently guiding me through the process. Their prompt responses and effective solutions truly exceeded my expectations. I am grateful for their outstanding support, making the entire interaction a positive and stress-free one. Kudos to Tiana and Maison for their professionalism and commitment to customer satisfaction! Thanks again!
在外觀修改問題上Tiana提供了很迅速、確實的幫助
整體使用目前都很良好