Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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The application works perfectly but when I encountered a small difficulty, I contacted the helpdesk via chat. It was Tiana who took care of me and solved the problem in less than a minute! Many thanks to you!
Very good service. I had a problem and they fixed it for me in minutes with the live service!!
I was having some minor trouble with my FAQ page fitting in mobile view, I contacted Esther to inform her of the issue, and she was on top of it! Her and Toby fixed this issue in about 3-4 hours, ensuring my website looked the best for my customers. I've paid for apps like this before and didn't receive this kind of support. Thanks again Esther and Toby! If your thinking about adding Avada to your store, don't hesitate to hit the download button, you won't regret it.
Very quick and kind support! Thank you!
The operation is very convenient, the page is introductory, and the customer service is always online and patiently answers my questions. It's worth considering using it.
Abby is a very nice girl, she helped me a lot!
a simple app that works great, thanks to the excellent support, especially thanks to Pamela who solved many problems for me
Support was excellent. Hana was a great help. Thank You
Avada WhatsApp Chat, FAQ Page is a very easy to use and free app with a great features! The customer service support Ms. Emily provided a prompt support and guidance to me for setting up my store. Really appreciated and recommend this app!
Fantastisk!