Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Great help from Rosie and technician Tony. Quick to help and fix any issues I had.
J'utilise Chatty pour l'ensemble de mes boutiques ! Comme toujours j'obtiens l'aide de Hana qui est super efficace et toujours disponible !
Merci Hana :D
Ho istallato questa applicazione è ne sono rimasto veramente contento, applicazione che fa a caso di tutte le aziende che non vogliono perdere nessun contatto con il cliente, in più permette di avere le FAQ in una unica applicazione, assistenza clienti top che ti risponde addirittura alle 4 del mattino ore Italiane, Lydia che mi ha assistito è stata professionale e d'aiuto in modo chiaro è veloce. Che dire scegliete questa azienda e non ve ne pentirere. SUPER
Fast chat, and fast technicians, resolved my issue in a blink!
Amazing customer service, would recommend this app to everyone.
Amazing customer service, Audrey and Toby met all of my needs and made the entire set up streamlined and effortless. I had many questions that were answered efficiently and I enjoyed setting up all the features on this app. One of the best apps out there for Shopify chat, FAQ. Thank you so much
Amazing app and even better communication from the support. :)
Great service from Tiana and Tony, very helpful & professional.
Great support from Pamela, give her a raise!
Tracy helped in setting up the FAQ page. She was very fast, responsive, and helpful!