Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
We encountered an issue where the default 'Chatty: Livechat' icon overlapped our 'Wishlist' button at the bottom right corner. After reaching out, Sunny from Avada swiftly coordinated with their technician, and the problem was resolved in just 20 minutes. We’re immensely grateful for the Avada team's rapid response and exceptional service. They truly earned a 5-star rating. Highly recommended!
This software is fantastic, and the customer service is very good. I highly recommend it. Thank you.
Application intuitive, facile à installer. Qui s'intègre bien à l’esthétique du site internet.
L'équipe d'assistance est très réactive et à l'écoute pour vous aider dans les plus brefs délais.
Je recommande grandement cette application qui est d'autant plus gratuite.
Snel , behulpzaam en vriendelijk.
Abby was very helpfull and assisted me with an error in the coding to display the chat window. was all fixed within 20 mins and workes perfectly now ..
die App gefällt mir gut, support ist auch top sehr nette Leute
Love this app, very helpful. And the team are great!
Tiana was great
Abby was very helpful, responsive and provided a great service.
Mia and Technician Anivia provided invaluable assistance in resolving various issues encountered during FAQ development. Mia's insightful suggestions and attention to detail ensured a comprehensive resource, while Technician Anivia's technical proficiency streamlined the process. Together, their collaborative effort and dedication exceeded expectations, making them highly recommended for any project needs.