Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Highly recommended! Great app, and nice customer service, quick response. Esther has helped a lot!
Easy installation and great support by Hana when minor problems occured.
Awesome plugin, great customer support
The help and quick support that this team has is outstanding.
Great experience with Avada, I have set up the FAQ page and Hana was able to assist with all of my questions very promptly. Very helpful service. I would recommend!
Easy to use. Very impressed with the app. Nolan was really helpful in helping me resolve my issues.
La aplicación genial, faltan cosas como es normal pero están trabajando en ello. Es muy completa y cómoda para el cliente. Me gustaría que incluyeran el idioma Español aunque en el chat de atención al cliente se traduce automáticamente
Cabe destacar que el servicio de atención al cliente es muy rápido y eficaz he estado hablando con "Lydia" por unos problemas que había con las FAQS y el seguimiento de pedidos y en un rato lo hemos resulto, muy amable, rápida y eficaz
I want to express my sincere gratitude to Tiana for her invaluable assistance with my problems. Her kindness and helpfulness have truly made a difference in resolving my concerns. I am incredibly thankful for her patience and dedication in guiding me through the challenges I faced. Tiana's support has been instrumental, and I am deeply appreciative of her efforts.
I am hopeful that in the future, if I encounter any difficulties here, I will have the privilege of receiving your assistance once again. Your expertise and willingness to help others have made a significant impact, and I am truly grateful to have crossed paths with someone as supportive as you. Thank you, Tiana, for your unwavering support and kindness.
客服回覆很快,整體介面操作非常簡單易懂!
Amazing customer Support and great customization. Thanks especially to Lydia and Anivia for realizing all the details I wished in such loving way. :)