Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,157)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 11, 2024

Highly recommended! Great app, and nice customer service, quick response. Esther has helped a lot!

Outree
United States
About 2 hours using the app
February 8, 2024

Easy installation and great support by Hana when minor problems occured.

mezzo-forte CF Instruments
Germany
3 months using the app
April 27, 2024

Awesome plugin, great customer support

MeQueen
India
7 days using the app
January 28, 2024

The help and quick support that this team has is outstanding.

XClusiq
Netherlands
About 2 months using the app
February 13, 2024

Great experience with Avada, I have set up the FAQ page and Hana was able to assist with all of my questions very promptly. Very helpful service. I would recommend!

The Home Label
New Zealand
1 day using the app
May 21, 2024

Easy to use. Very impressed with the app. Nolan was really helpful in helping me resolve my issues.

Mudvii
United States
About 2 hours using the app
May 24, 2024

La aplicación genial, faltan cosas como es normal pero están trabajando en ello. Es muy completa y cómoda para el cliente. Me gustaría que incluyeran el idioma Español aunque en el chat de atención al cliente se traduce automáticamente
Cabe destacar que el servicio de atención al cliente es muy rápido y eficaz he estado hablando con "Lydia" por unos problemas que había con las FAQS y el seguimiento de pedidos y en un rato lo hemos resulto, muy amable, rápida y eficaz

Regalo Grabado
Spain
1 day using the app
February 27, 2024

I want to express my sincere gratitude to Tiana for her invaluable assistance with my problems. Her kindness and helpfulness have truly made a difference in resolving my concerns. I am incredibly thankful for her patience and dedication in guiding me through the challenges I faced. Tiana's support has been instrumental, and I am deeply appreciative of her efforts.

I am hopeful that in the future, if I encounter any difficulties here, I will have the privilege of receiving your assistance once again. Your expertise and willingness to help others have made a significant impact, and I am truly grateful to have crossed paths with someone as supportive as you. Thank you, Tiana, for your unwavering support and kindness.

Lady Boost
Philippines
About 18 hours using the app
August 13, 2024

客服回覆很快,整體介面操作非常簡單易懂!

My Store
Hong Kong SAR
About 1 hour using the app
March 27, 2024

Amazing customer Support and great customization. Thanks especially to Lydia and Anivia for realizing all the details I wished in such loving way. :)

Kakao Mischa
Germany
About 9 hours using the app