Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Ik had een probleem met mijn titel die nog steeds in het Engels stond in plaats van Nederlands. Ik werd geholpen door Lydia zij heeft het probleem door gestuurd naar het technische team daar heeft Maison samen met Lydia het probleem binnen 20 minuten verholpen.
Ik ben zeker te vrede over de service, ze zijn klant vriendelijk! :)
Atención impecable
Una herramienta muy efectiva para ofrecer una atención al cliente a los clientes en nuestra tienda online
Ho avuto problemi con i menù e le traduzioni e ho chiesto all'assistenza che è stata molto reattiva, ringrazio in particolare Prakash.
the support chat is very fast and helpful and Abby help me alot
Excelente, necesite soporte y guias para habilitar preguntas frecuentes y Hana me ayudo demasiado, hizo lo mejor que pudo para ayudarme y solucionar mi requerimiento. Me siento complacida con su ayuda y feliz con los resultados.
Customer service is super fast, very attentive and finds solutions depending on the situation. I'm very satisfied with this application and with Tiana, with whom I've been in contact! I highly recommend
I've experienced some technical issues and I was suprised how fast and accurate te support was, all thanks to Tiana
Absolutely helpful, the guide, the custumer support, everything
well done !
I'm Japanese and my English is not good, but thanks to the very kind support I received, I was able to add the app to the site without any problems. Emily was the one who took care of me. she was very kind.Thank you!
I just started using this app and hour ago but I can say it was easy to install, easy to navigate and the customer support is great! Very impressed. Its a pity it only supports one language but I am happy overall! Thank you so much!