Chatty: Live chat Helpdesk FAQ

Chatty: Live chat Helpdesk FAQ

Reviews (2,157)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.

May 4, 2024

Ik had een probleem met mijn titel die nog steeds in het Engels stond in plaats van Nederlands. Ik werd geholpen door Lydia zij heeft het probleem door gestuurd naar het technische team daar heeft Maison samen met Lydia het probleem binnen 20 minuten verholpen.
Ik ben zeker te vrede over de service, ze zijn klant vriendelijk! :)

PianoPath
Netherlands
About 1 month using the app
November 21, 2023

Atención impecable
Una herramienta muy efectiva para ofrecer una atención al cliente a los clientes en nuestra tienda online

Asador de Vega
Spain
10 months using the app
March 21, 2024

Ho avuto problemi con i menù e le traduzioni e ho chiesto all'assistenza che è stata molto reattiva, ringrazio in particolare Prakash.

DreamZen
Italy
About 2 months using the app
January 9, 2024

the support chat is very fast and helpful and Abby help me alot

Intellipets
Greece
About 2 months using the app
January 19, 2024

Excelente, necesite soporte y guias para habilitar preguntas frecuentes y Hana me ayudo demasiado, hizo lo mejor que pudo para ayudarme y solucionar mi requerimiento. Me siento complacida con su ayuda y feliz con los resultados.

MAKEUPTENDENCIA
United States
4 months using the app
March 22, 2024

Customer service is super fast, very attentive and finds solutions depending on the situation. I'm very satisfied with this application and with Tiana, with whom I've been in contact! I highly recommend

Kiip Candle Suisse
Switzerland
About 23 hours using the app
March 30, 2024

I've experienced some technical issues and I was suprised how fast and accurate te support was, all thanks to Tiana

Nibere
Belgium
4 days using the app
May 8, 2024

Absolutely helpful, the guide, the custumer support, everything
well done !

The Mindhaven
Indonesia
About 8 hours using the app
April 7, 2024

I'm Japanese and my English is not good, but thanks to the very kind support I received, I was able to add the app to the site without any problems. Emily was the one who took care of me. she was very kind.Thank you!

name couture tsumugi
Japan
About 2 hours using the app
April 5, 2024

I just started using this app and hour ago but I can say it was easy to install, easy to navigate and the customer support is great! Very impressed. Its a pity it only supports one language but I am happy overall! Thank you so much!

Che! Empanada
Japan
About 2 hours using the app