Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
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Awesome support provided by "Pamela". Thanks a Ton.
Great app, works amazing
Hana answered all my questions prompty and thoroughly. I enjoy this app very much so far!
Enfin une application de livechat FAQ gratuite qui permet de tout faire ! Egalement merci à Audrey qui m'a bien aidé pour unlock certaines features.
Very nice support, Hana was the best ))
Added this app to our Shopify store and had a couple of set-up issues. Tiana from the helpdesk was super quick to jump on the chat and even faster in rectifying and troubleshooting the issues I had. So far, the app works brilliantly and works well within our shop front. Will keep playing with it and adding to it so that it is more customised.
Absolutely amazing service! Liz and the team responded in seconds and quickly provided multiple solutions with chat button positioning and other small aesthetic changes
Very happy, I highly recommend this app and the service.
Tony help me a lot, thanks you, very good and kind.
Hasta ahora es buena. Pero mi tienda no ha salido al mercado.
Sin embargo, hay que poder cambiar en el widget el orden de las preguntas y las categorías. Un cliente debe ver el panel de tipos de preguntas, en lugar de leer mil preguntas para poder encontrar la que necesita. No es lógico ni amigable.
Great App and very helpful support staff.