Chatty: Live chat Helpdesk FAQ
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and support with features like live chat and customizable FAQs. It's noted for its user-friendly interface, easy setup, and navigation. The responsive customer support team is also a highlight, ensuring the app's reliability and smooth performance. Additional features like order tracking and chat widget customization allow merchants to tailor the user experience to fit their brand.
Refine
-
By rating
Simple and quick setup
Great App and even better customer support. Sunny and Tony went above and beyond in helping get everything setup - thanks guys!
Très bon support client, Hana a été très rapide et efficace, elle m'a aidé du début jusqu'à la fin. Je conseille cette application et leurs personnels.
Hana is always quick to answer and really great help. Great support
Great Customer Care with Tiana
Wonderful. I recommend this app to anyone. Esther was very fast and helpful in solving my issue. Thank You
very quick assitance. thanks hana
An app that is simple and easy to use. I encountered some difficulties when making some DIY settings. And then I contacted customer support via chat got immediate response from Sunny and William. and it was quickly resolved perfectly. Very highly recommended!
I started using this app for my online store which is really a complete user friendly app. I have full control to customize this apps visibility for all my needs. Thanks for your quick support and apps.
I have narrowed my choice for a FAQ and WhatsApp Chat App to two. The first was not to my liking as it was not properly laid out to suit my needs. I have just downloaded the Avada App and had a few questions, which were answered by a patient-knowledgeable individual called Emily. Emily thank you so much for your patience and assistance. I believe that at some point I will need your expertise and knowledge again, so hope I get you next time round...Thanks.