Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,606)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.
Refine
-
By rating
I use the app I came across an issue, and an answer really fast and the problem was solved within hours they do a Good job everyone should use them!
Hi,
Thanks for your kind words! It gives the team a boost to receive feedback like this :)
Best wishes,
Bogi
Andrew had the quickest response time and was the most helpful ever! Without their customer support my site would never look and work as good as it does!
I emailed with several support folks that day because I thought I had several different issues. Jessica was very knowledgeble and her fix cleared up all of those issues.
Hi Rich,
Thank you for leaving such a lovely review, It was my pleasure.
If you need any further assistance with rates or anything else for that matter, please do not hesitate to send a message.
Kind regards,
Jessica
This app has solved a real issue I was having with my stores checkout process. Even once I downloaded it and set everything up, I have asked them for further help with tweaking etc and the team have been extremely responsive and dealt with all my needs. Highly recommend!
Hi Nick,
Thank you for taking the time to write us a review!
Our whole team works hard to offer the best pickup and delivery solutions and experience we can for our merchants.
Thanks again,
Steph
Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.
Thank you so much for your positive feedback! We're thrilled we could help out.
If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out.
We're here to help and continuously improve and help. Thank you for being a valued user!
- Herman
We use multiple Zapiet apps for our website and by far the apps are amazing, but more importantly the customer service/technical support is the BEST by far from any of the other companies I have worked with. Keep up the good work!
Hi Michael,
Thank you very much for your lovely feedback!
Please don't hesitate to get back in touch should you need any more assistance.
Have a lovely day,
Flora
Great service. Great support. I strongly recommend this add-on to all stores offering local delivery and pickup : much more customization than Shopify basics features for those services
Hi guys,
Thank you so much for your wonderful review! I’m so pleased you’re enjoying the app and that we could help you set up what you need. Please do let me know if you need anything else and good luck with your lovely store!
Best wishes,
Charlie
Customer service is amazing, I cannot ask for more. The application is something that will help my business grow.
This app has been a great addition to my Shopify store. I am so grateful to have found something so easy to use that uncomplicated my life. The customer service is excellent - they have helped me out right away - every time.
Hey Guys,
Thank you so much for leaving a positive review,
The whole team have been working super hard to improve our customer support and ensure our customers receive a fast, friendly and efficient response and we are really starting to see the positive results from all of our hard work.
If there is anything we can assist you with in the future, just let us know, we are always happy to help :)
Thanks,
Ronan
Excellent customer support and great app functionality. it is easy to set up and integrate. with other apps and gives you better control over the deliveries and functionalities.
Thanks so much for all the love. We’re happy and proud to be a part of your Orchid store!
Wishing you all the best,
Sebastian