Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

February 18, 2020

An amazing app with great support! :) Does everything we need it to do and great for displaying simple information to your customers.

USAFoods
Australia
11 months using the app
January 27, 2020

Great app and customer service. Works really well with Deliv. The zip code compatibility widget is also a great addition to our site.

NOWish
United States
11 months using the app
August 3, 2016

The customer service alone is worth 5 stars! But really, it's the pickup option that makes this app stand out. Totally recommend!

French Tulip Pr
United States
11 months using the app
April 19, 2021

Gar nicht so leicht alles richtig einzustellen. Aber der Support hilft super schnell. Bei einem Update hatte sich irgendwas umgestellt; der Support hat es sofort behoben. Klare Empfehlung!

selfMAX
Austria
11 months using the app
Zapiet replied April 21, 2021

Guten Tag,

Es war mir eine große Freude heute mit Ihnen zu sprechen und danke für die freundlichen Worte!
Zögern Sie bitte nicht sich bei uns zu melden, fall Sie noch weitere Anliegen haben, bei denen wir Sie unterstützen können.

Liebe Grüße,

Sandy

February 7, 2020

This app has been beneficial to us and the customer service is great! They have helped me with a few issues I was having in my specific circumstances. Due to some limitations to the Shopify platform, we didn't quite get all the functionality I need out of the app. However, they got me as close to how I want it to run as possible and for that I give them 5 stars!

DIRT Flowers
United States
11 months using the app
June 15, 2022

I manage a locally owned juice bar in Texas. This app is perfect for our needs as we offer delivery on some items and pickup on others. We're able to customize pick up times and days as well. Jessica with the customer service team has been phenomenal about answering my questions promptly and thoroughly. It has taken a few days to get everything sorted but that's only because I'm battling with a lot of existing coding on my site. Otherwise it would have been much quicker to implement. I highly recommend this app!

Raw Creations Juice Company
United States
11 months using the app
Zapiet replied June 15, 2022

Hi there,

Thank you for your review and very kind words.

It has been my pleasure chatting with you these last few days and helping you set up our Store Pickup + Delivery app for your store.

If you have any other questions, please do reach out.

Best wishes,
Jessica

May 14, 2020

Initial setup confusion at first, but their support has been nothing short of excellent. Keep it up guys!

The Providore
Singapore
11 months using the app
November 3, 2022

customer service is second to none. highly recommended this to all stores where multil-locations management is needed

osselect
Australia
11 months using the app
Zapiet replied November 3, 2022

Hi there,

Thank you so much for your kind words! It was a pleasure helping you with our Store Pickup + Delivery app :)

If there is anything else we can help you with, please do not hesitate to reach out!

Take care,

Clemency :)

Edited March 8, 2016

Not only is this, by far, the best Local Delivery app in the app store---and you get Store Pickup with it!---support is absolutely excellent.

I tried two alternative apps, and this one has far and away the best features, and the best design both for customers and in the admin.

Don't waste your time with the other offerings currently available.

Mjecomm
United States
11 months using the app
February 25, 2021

Shopify you can setup real quick and with the Zapiet extension it becomes a great tool for managing your sales. Good app, great support!

Louis Boeglin Patisserie
Australia
11 months using the app
Zapiet replied March 2, 2021

Hi,

Thanks so much for the review! We're happy to hear you like the app and have made use of our support as well!

Best wishes,

Bogi