Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,580)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to manage complex order and delivery options, such as in-store pickup and specific radius home deliveries. They find it user-friendly and appreciate its seamless integration with Shopify. The support team, including members like Jessica, Stephane, and Jeanette, is often praised for their quick and effective responses. Merchants value the app's flexibility and effectiveness in handling their shipping and delivery needs, leading to strong recommendations within the Shopify community.
Refine
-
By rating
I use this app to allow for food delivery. It didn't work perfectly as we wanted when we installed the app but every time we have asked for help the Zapiet team was quickly able to help us. It's working as we want now and the team knows what they are doing!
Installed the app today with very minimal fuss - experienced a minor css issue due to our theme but Sam from the zapiet support team fixed it up for us in no time.
The app itself looks fantastic, blends in with the theme perfectly and is so easy to use - and I can't speak highly enough of the after support (thanks again Sam!)
5 stars, highly recommend.
Amazing support team and the app functions beautifully - most likely need the carrier API service but well worth it. Thank you
So far, so good! We're a florist and gift store, with a need for date and time selection for fresh flowers, yet at the same time we sell non floral goods country wide. Shopify can't support this, and with the help of the awesome Jelizaveta, she was able to quickly sort out the issues I was having (of my own making), and recommend some other things to sort out to make the customer experience seamless and have the store work perfectly. It finally feels like the store is properly working and nearly ready to launch. Thanks so much Jelizaveta!
Hi Hannah,
Thank you for your kind review!
It was my pleasure helping you to finalise your Zapiet - Pickup + Delivery setup to prepare your store for launch!
If there's anything else we can help you with, please let us know!
All the best,
Jelizaveta
The Zapiet app customer service and technical assistance is wonderful! Easy to use. Jessica helped me connect to Roadie and looking forward to a smooth experiece thanks for the service!
Hi Amy,
It was my pleasure helping you today with our Zapiet - Pickup + Delivery app and getting everything set up with your rates, locations, Roadie integration, etc.
If you have any other questions or need any further assistance, please do jump back on the live chat.
Also thank you for been our 1,000th 5* review on the Shopify App Store :D
Cheers,
Jessica
We are a catering company who use Zapiet for our customers to select their designated pickup time/date. We've absolutely loved the app and the responsiveness/attentiveness/professionalism of their staff!
Great app, but was not worth it for me.
Grest support as well!
Quick and friendly support team. Lot's of configurable options which really helps match our operations flow.
Hi Mark,
It was my pleasure helping you today with the preparation times and cut-off times for our Zapiet - Pickup + Delivery app
If you have any other questions, please do not hesitate to reach back out.
Thanks,
Jessica
We use this app to schedule our orders and deliveries. The support team is amazing and helped us set up everything we needed to make the user experience through the checkout a smooth as possible. They are super fast, understand easily and on top they are very friendly. I recommend this app highly. Thanks guys!
Our shop has been using the Zapiet Store Pickup + Delivery function for several months now. When we first started using it, Sam at Zapiet was so unbelievably helpful with helping to code the app into our checkout (truly a lifesaver!). The app itself is fairly easy to use and it's been so great telling local customers that they can now save on shipping costs if they are local and want to pick up their products from the store!
Recently, we've run into several orders from customers who have somehow selected the store pickup function and replaced the store address with their home address (in an attempt to get free shipping, we assume). When I emailed Zapiet, Sam responded within a day and looked into the issue we were having. He not only explained what has been happening, but also offered to fix the problem for us! He resolved our store pickup issues with coding changes to our cart in less than 24 hours!
I highly recommend using this app for your shop! And thank you to Sam and Zapiet team for all of your help!!!