Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

September 13, 2018

This team has the most amazing support! Thanks especially to Sam and Sandy for always going above and beyond.

Super Butcher
Australia
4 months using the app
September 21, 2016

I'm impressed with both the app and the support. These guys are a pleasure to work with.

Cape Coffee Beans
South Africa
4 months using the app
April 14, 2016

There was something that I wanted to look another way, and it was changed perfectly and in no time. Great app, very user friendly, and great support. Worth every dollar !

Veggibelgium
Belgium
4 months using the app
June 2, 2017

This app works great and fully fits into the workflow of the company, also allowing for growth and expansion.

Also, great customer support by Sam and his team.

Kill'n it.

Simply Delicious Pies
United States
4 months using the app
April 15, 2020

So far, so good! Our customers really like it. I only wish I didn't have to migrate our shipping options over. We have somewhat complex shipping options so I simply added a Free Local Pickup option within Shopify and we're good to go. I had submitted a question about blocking out pickup times throughout the day (like when we're at lunch) and Ryan got right back to me and was very helpful and knowledgeable. I was able to block out the lunch hour quickly and easily.

Stirling Soap Company
United States
4 months using the app
December 13, 2019

ok. This is the best tech support I have ever worked with. Answered all my questions, analyzed my settings, helped me make adjustments and even would send detailed custom instructions. Very very helpful!

I cannot thank you enough.

The Charcuterie Expert
United States
3 months using the app
May 10, 2021

Perfect app for local delivery and click and collect ! and very good support ! I recommend it with no hesitation

Suzanne-brioches
France
3 months using the app
Zapiet replied May 11, 2021

Hi there!

We're so glad you're happy with our app—thank you so much for the lovely review.

If you need anything else, we're here for you.

Have a great day,

Marija

August 9, 2022

Great job helping us figure out the nuance of the shipping/local/delivery settings. Will recommend.

Orrman's Cheese Shop
United States
3 months using the app
Zapiet replied December 6, 2022

Hi Rachel,

It was my pleasure helping you today with our Store Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Thanks,
Jessica

January 31, 2020

Had a couple integration issues with our store - customer support has always been prompt and helpful to resolve.

Backed By Bees
Canada
3 months using the app
January 30, 2023

Jessica was very helpful and patient with me that I am beginner with shopify so I need an extra care as she did. Thank you!

bimba floral studio
United Kingdom
3 months using the app
Zapiet replied January 30, 2023

Thank you so much for your review and kind words.

It was my pleasure helping you today with some of the features of our Zapiet - Pickup + Delivery app

Please do jump back on our live chat if you have any other questions.

Cheers,
Jessica