Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

January 2, 2020

This app is extremely important for our business as many customers want to do an in store pick up! Also Ismail was extremely attentive to any questions I had. Highly recommend!

Concrete NYC
United States
3 months using the app
April 11, 2021

This app is a life saver . Very intuitive, and well thought out. If you are stuck the support team is absolutely fantastic. Thanks Marija

dailycentral
France
3 months using the app
Zapiet replied April 12, 2021

Hi there,

Your lovely words are greatly appreciated. I was delighted to teach you about our app and help you set it up.

If you need us—we're here and eager to help you.

Have a lovely day,

Marija

May 25, 2020

Great app with great support from the team at Zapiet. Keep it up guys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

TropicosTakeaway
Belgium
3 months using the app
May 11, 2022

Incredible app with lots of robust features. This is the second store I've used this app on - highly recommend!

Babe & Butcher
United States
3 months using the app
Zapiet replied May 16, 2022

Hi Dana,

Thank you very much for your lovely review.

It was so nice chatting with you.

Please let us know if you have any other questions.

Best wishes,
Jessica & Stephane

July 5, 2015

This app is fabulous, I love it. Now my customers can choose between home delivery and in-store pickup, and indicate their preferred day and time, according to my set preferences. Thanks so much for your responsiveness and for your help Andy, and taking the extra time with me to make sure the app works really well on my site and looks great.

Stitch 56
Australia
3 months using the app
January 9, 2023

Great and responsive customer service. We had several issues regarding compatibility and coding. One of the customer service reps at Zapiet was able to solve the problem over night and we are very appreciative as other delivery date & shipping apps lack some of the major features of Zapiet.

Cozy Cookies
United States
3 months using the app
Zapiet replied January 13, 2023

Hi there,

Thank you so much for the glowing review!

We're happy to hear that you appreciate our app and its pickup and delivery features ❤️
We're here for you should you need anything else.

Cheers,
Klaudia

July 11, 2020

I am recently using this app to set up my delivery and pick up system for a new website. Each member of the customer support has been very helpful so far and are doing a great job so you can run your website smoothly. Very reactive and professional!

Taste of Seasons
Canada
3 months using the app
November 11, 2019

Sandy and Angelica were amazing. they were responsive and solved my issue within 24 hours. My customers are now happy and the order process is now running smoothly and efficiently.

BeamEPOS
United States
Over 6 years using the app
November 1, 2016

Seriously. 5 Stars. The app is working perfectly. I needed some support to activate it because I am absolutely a non programmer/tech head, but that's where their staff stepped in and worked their magic. And...they did it cheerfully! :)

Simply Bend Souvenirs
United States
3 months using the app
April 12, 2017

I rarely give anyone a full 5 stars but this company 100% deserves it. The app is really great for our store. We needed an option to offer local delivery plus an in store pickup option and this is the best app out there for that. Their customer service is what blew my mind. Not only do they respond right away,they go above and beyond to ensure you are taken care of and fully understand what is needed to be done. In my situation I needed help figuring out how to disable their app for specific products and they provided me the answer, upgraded my app and actually input code into my website to ensure it worked. Even after that, they continue to help me in a prompt manner on every question that I have. They are truly genuine people who care about helping their customers not only use the app but be successful in their business. I am beyond impressed and grateful I found them.

My Food Prepper
United States
3 months using the app