Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its flexibility in managing both pickup and delivery options, enhancing customer service and operational efficiency. It integrates well with Shopify, supports complex shipping needs, and is easy to set up. The customer support, particularly from staff members like Jessica and Stephane, is highlighted as responsive and helpful. Merchants recommend it for its robust features and continuous improvement based on user feedback, noting significant boosts in operational efficiency and customer satisfaction.
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Very quick responses from the support team. Always friendly and helpful when I've spoken with them.
Stephane was a phenomenal support specialist. We solved 2 issues via screen sharing and he was extremely patient and helpful. This app can accomplish a lot, and has great people backing it to make it sure it all works smoothly. 10/10 recommend! - Michael
Hi Michael!
Thank you very much for the kind words.
We are all passionate about our products and the work we do. It makes me happy to see that it translates to a good experience not only for us, but the people we work with!
Stephane
Best app for scheduling order! Not only it has a rookie-friendly interface and setting page, but the technical / customer service team are nice too. It usually solve my problem within 1-2 days. Great job!
Hi there,
Thank you for leaving a review of the app! Glad to hear you're finding it useful for your business :)
Thanks for the feedback about the user interface and your interactions with our team!
Best wishes,
Bogi
I am getting ready to launch my Shopify store and have been working with Sam to set up the app to work with all the quirks of my business. He has been incredible! Quick to respond, addresses all of my questions, and works really hard to get the app to do what I need it to do. The level of customer service is extraordinary -- and very much appreciated! I am super excited about this app. I think it will be perfect for my business!
The most comprehensive and efficient app for "pickup in store" as a shipping option. 100% recommended
Jessica was great in helping me isolate external issues with the app! I have been able to contact customer service easily!
Hi Robert,
Thank you very much for your review
It was my pleasure helping you with your setup and rates with our Zapiet - Pickup + Delivery app.
If you have any other questions or need further assistance, please do not hesitate to send a message.
Kind regards,
Jessica
I've tried and tested numerous delivery / pickup apps and Zapiet is by far the best option. Worth the high price 100%. The support team is also very amicable, knowledgable, and fast. Recommend to anyone who is serious about their order management / delivery program.
Hey guys,
Thank you so much for leaving a positive review.
We are so happy to hear that you found our app to be far superior to any of our competitors.
Our CEO/Developer has been doing incredible work behind the scenes to improve our apps features and also its stability and reliability so we are delighted to hear that all the hard work is paying off.
If there is anything we can help you with in the future, please do not hesitate to let me know.
Kind regards,
Ronan
Great easy to setup plugin! Customer service was amazing, and they helped me fix all of my issues very quickly!
Everything you need and more for shipping, local delivery and pick up. These guys think of everything. Most of all they are by far the best support team I have come across on any app. Highly recommended.
Hello there,
Thank you for this lovely review ! It was a pleasure to help you on our live chat.
Don't hesitate to come talk to us again, if there is anything else we ca help you with.
Sandy
OMGGGGGGGGG I LOVEEE THISS APPPPP!!!! YESSSS GOD SENT!
Jessica, My LOVE! Thank you soo very kindly. I LOVEEE YOU!!!! GOD BLESS!!!!
Hi Michelle,
I am overwhelmed with your extremely kind words and amazing review.
It was my pleasure helping you today to set up and understand how preparation times work
Any other questions, please do not hesitate to send a message.
Have a lovely weekend!
Jessica