Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

March 7, 2019

I own a catering business, my customers can order take-away meals. This app is an excellent addition to my Shopify to handle very specific pick-up dates. The chat support is very handy, and I get very good advice and answers to all my questions, even if you're not very technical.

Ginette kookt
Belgium
About 4 years using the app
April 13, 2020

I using this app with the local delivery store and a zip code validator. So far, so good. I just started and had some questions about the app - Their support is amazing! fast response with great service!

Mr Veggie
United States
About 2 months using the app
June 28, 2017

Our customers love this app. Having local pickup available in our store has definitely increased conversions and customer satisfaction. Be aware that when using PayPal Checkout will cause minor issues with transactional e-mails (due to PayPal's limitations, not Zapiet's fault), however we usually just manually follow-up with customers who use PayPal with the local pickups and it's fine. Otherwise, totally awesome app.

Jibs Action Sports 2
Canada
Almost 4 years using the app
January 14, 2021

A lifesaver for our delivery logistics (we deliver frozen vegan meals at home). The support is super fast and effective. The inevitable small issues/questions during setup are immediately dealt with by the helpdesk, couldn't have asked for more. Special thanks to Ismail, Lucy, Sandy, Ronan, Pamela & Luke --> evidently, from all of these names it's clear that I've been receiving a lot of support :-)

Solid Stash
Belgium
About 2 months using the app
Zapiet replied January 14, 2021

Hi, thanks for the fantastic review!

It's great to hear you've had a positive experience with several members of our amazing support team :D

Glad we were able to get you set up!

Best wishes,

Bogi

April 2, 2018

I've installed Store Pickup + Delivery app, firstly I modified the code to filter our available products for Pickup but I'm really surprised because after a month later this feature is available to select the product. Great Job Sam and Andy.

I recommend to shopify store. install it easy and special thanks to Sam who answered every questions and fast response.

Fastprintindonesia
Indonesia
About 2 months using the app
July 27, 2021

Certainly solved delivery date confusion during covid. Only downside is the cost when converting to a weak Aussie dollar. Tech support by flora has been amazing. She Earnt them an extra star!

Miss Melons Fruit and Veg
Australia
Almost 4 years using the app
Zapiet replied July 28, 2021

Hi there,

Thank you very much for your feedback!

I'm glad I could help you out today with installing the widget on your new theme.

Have a great day!

Flora

January 20, 2021

I don't know where to begin because this Team is AMAZING. They have helped me beyond words setting up this App. Any request was responded to in a timely manner and they took away so much of the headache by giving them access and letting them what they do best. Install and work on their app. The service goes over and beyond and I will forever be using them with our website. We Offer Local Pick up and Shipping and they have helped set everything up and it runs flawless. If you have any doubts about installing and using their services, don't. They are worth every penny and more. Thank you all again for your help! - CaseBakes

casebakes cookies
United States
About 2 months using the app
Zapiet replied January 21, 2021

Hi there,

That's some amazing feedback, thanks so much for taking the time to leave it!

So happy to hear that our team were able to help you get everything set up!

Best wishes,

Bogi

June 10, 2021

This is a really cool app and it suits my need exactly. Also the customer support from zapiet is just brilliant. They had a lot of patience to help me setup the app according to my requirement. Good job guys. Way to go

mkafresh
Netherlands
About 2 months using the app
Zapiet replied June 10, 2021

Hi there,

We're so happy to hear our app suits your needs!

Thanks so much for your amazing review—it was our pleasure guiding you through the setup.

If you need anything else, we're here for you.

Have a great day,

Marija

April 11, 2023

I am thrilled to provide super positive feedback about Maria, who provided exceptional support yesterday. I had several issues that needed urgent attention, and Maria's response time was lightning fast. Her level of expertise was evident as she quickly diagnosed and solved all of my problems, leaving me feeling satisfied and relieved.

Maria's positive attitude and willingness to go above and beyond made my experience even more enjoyable. She was patient, kind, and understanding throughout the entire process, making me feel like a valued customer.

Overall, Maria's outstanding support exceeded all of my expectations, and I could not be happier with the level of service she provided. Her professionalism, expertise, and exceptional customer service skills are a true asset to your organization. Thank you, Maria, for making my day better with your help!

Wishfulicious
United Kingdom
About 2 months using the app
Zapiet replied April 11, 2023

Hello there!

Thank you for your kind words ✨ I really enjoyed assisting you and helping you out with our app configuration! Please do not hesitate in reaching back to our support team should you need anything down the road!

We are always happy to help out

Best,

María

October 8, 2018

This app does what it says: allows me to add delivery time and date to my checkout flow.

Their support was very helpful and patient in helping me sort out some issues with integration.

Go ahead... try it now :)

Omaha Cookie Co
United States
Almost 4 years using the app