Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value the app for its robust handling of complex shipping and delivery setups, including in-store pickup and support for multiple locations. It is easy to install and performs reliably, improving customer service with various delivery options. The app also integrates smoothly with tools like Order Printer Pro, enhancing its utility. The support team, notably Jessica and Stephane, is frequently praised for their quick and effective assistance, making it a top choice for businesses aiming to optimize their delivery and pickup processes.
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Amazing customer service!! Two different customer service rep's helped me navigate and set up Zapiet on my broadcast theme. I am excited to have this as part of my Florist website - I feel like it is going to make the customer experience and check out way better!!
Hi Jaime,
Thank you very much for taking the time to leave a wonderful review for our Zapiet - Pickup + Delivery app
It was delightful chatting with you the other day and assisting you with various aspects of our app for your florist website.
Should you have any further questions or need additional assistance, please don't hesitate to reach out.
Kind regards,
Jessica
I think the reviews of this app are pretty harsh. I've tried many different Pickup/Local delivery apps and this one has by far the most options. It is expensive but you get what you pay for. Support have responded quickly and tried to help as much as possible. So far, very happy.
HI Felix,
Thank you very much for your kind words and I am glad that you are happy with our app!
We pride ourselves on having an app with a very large feature-set and even more-so on our world-class support team :)
Thanks again and stay healthy!
Stephane
Very attentive and friendly customer service, takes the time to answer all your questions and resolve your concerns.
Hi there,
Thanks so much for your kind words.
It is our pleasure being able to assist you and making sure you get the best out of our app.
Should you need any further assistance, please don't hesitate to contact us again.
Have a great weekend,
Chloé
This app has changed the way we do e-commerce. It combines delivery, local delivery and pickup. We couldn't find anything else that allowed us to do all 3 so seamlessly. The support we've received has been second to none. Thank you! I highly recommend using In-Store Pickup / Click & Collect.
This app has some technical difficulties, so be prepared to restore your website and have a backup plan. The app owners were very accommodating and went above and beyond to please me. Good customer service. Marginal app.
This app is PERFECT for local pickup, delivery and national delivery. The support from the developer to integrate it into our site was absolutely fantastic.
If you are looking for an app that provides options for local pickup, local delivery and national delivery then this is the ONLY APP YOU NEED.
Many thanks to Sam from the support team for going above and beyond the call of duty.
Used along with Zapiet Rates by Distance to set up quite complex delivery and shipping services, with different products available in different locations at different rates. Zapiet support held my hand all the way. First class app and support.
Hi there!
It was my pleasure helping you set up the store—we really appreciate your kind words.
Let me know if there's anything else you need. We're happy to help. 😊
Have a lovely day!
Take care,
Marija
Great app! My goal was to have a clean check-out procedure where customers wouldn't be confused or able to select the wrong shipping on items where I wanted to force in-store pickup. After a very quick exchange of a few emails (very timely response) and a tiny bit of Shopify reconfigure, they walked me through the setup and I was good to go! Also, in comparing similar apps, I felt Zapiet had the best and most elegant UI.
Had a few problems with the set up but the Jessica and the team were amazing, would definitely recommend
Hi there,
It was my pleasure helping you today on our live chat to finishing setting up our in store pickup an delivery app.
If you have any other questions, please do let us know :)
Best wishes,
Jessica
Absolutely outstanding support. Excellent product that I can't recommend highly enough. Best in class!
Hi Dawn,
It was my pleasure helping you today with the set up of our Store Pickup + Delivery app.
Thank you for your kind words and if you have any other questions, please do let us know!
Cheers,
Jessica