Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

August 31, 2023

They have always been able to resolve our tech issues with ease and clarity. A great option for pickup and delivery management

Kootenay Co-op
Canada
Over 3 years using the app
Zapiet replied September 5, 2023

Hi Rachel,

Thank you very much for leaving a review

It was lovely chatting with you and getting your rates up and working with our Zapiet - Pickup + Delivery app.

If you have any other questions or need any further assistance, please do not hesitate to send us a message.

Cheers,
Jessica

October 26, 2023

Sandy was attentive and went the extra mile to ensure our issue was resolved

meatbox.com
United Kingdom
Over 3 years using the app
Zapiet replied October 30, 2023

Hello Jesse,

It was a pleasure to help you make sure that our Zapiet - Pickup + Delivery widget was working as expected in your cart. Thank you for taking the time to leave us a message and do not hesitate to reach back if ever you need.

All the best,

Sandy

August 28, 2020

Wonderful app, does exactly what we want and great not having to have the time slot for pickups mandatory, as some other similar apps do. We have used this app for awhile and it's worked very well. Had an issue recently and Pamela Toni was extremely efficient and helpful and sorted the issue for us. Most happy!

Repertoire
New Zealand
Over 3 years using the app
Zapiet replied August 28, 2020

Hey Guys,

Thanks a million for leaving such a wonderful review.

I am delighted to hear that our app helped you to achieve what other apps could not.

Let me know if there is anything I can help you with going forward.

Have a great weekend :)

Ronan

September 18, 2020

This app is amazing!! The customer service help is absolutely incredible also. The team were able to assist me through issues I was facing as I'm new to Shopify. Highly recommend!

Platter Pantry
Australia
Over 3 years using the app
Zapiet replied September 18, 2020

Hey guys,

Thank you for taking the time to leave a positive review.

I am delighted to hear that you had an incredible experience with our support team.

If you need assistance with anything going forward we are here to help.

Have a great weekend.

-Ronan

November 8, 2023

Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))

Via Lactea PR
United States
About 3 years using the app
Zapiet replied November 10, 2023

Hi Francesco,

Thank you very much for leaving such a lovely review!

It was a pleasure chatting with you and ironing out a few details of our Zapiet - Pickup + Delivery app.

Please do not hesitate to reach out again if you have any further questions.

Cheers,
Jessica

June 30, 2022

Este app nos ajuda com local delivery e subscriptionsk um conhecido problema no shopify. Além disso, eles tem um excelente suporte ! recomendo

Easy Mealz
Canada
Over 3 years using the app
Zapiet replied July 6, 2022

Olá! Obrigado por sua avaliação! Estamos felizes em saber que o nosso aplicativo de retirada na loja e entrega está ajudando a resolver suas necessidades de entregas locais! Muitas felicidades, Bogi.

July 28, 2022

Our experience with the app has been great so far.
Support team is very fast and helpful.
Five stars!

Plus Pet Mendoza
Argentina
About 3 years using the app
Zapiet replied July 29, 2022

Hi Germán,

Thank you for leaving a lovely review.

It was my pleasure helping you with our Store Pickup + Delivery app on all of your stores.

Best wishes,
Jessica

February 22, 2018

We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!

Fit Flavors
United States
About 3 years using the app
January 29, 2020

This app has been a critical in the rapid growth of our online business. The checkout process is simple and easy for our customers to understand and the tagging system helps us stay organized and on time for our weekly customers. Highly recommended!

95 Nutrition
United States
About 3 years using the app
July 7, 2023

Had a fantastic experience working through some local delivery updates with Jessica - our delivery system for our small business is now organized and priced accurately thanks to her hard work and help! Very pleased with the service.

Vankampens Greenhouses
Canada
About 3 years using the app
Zapiet replied July 8, 2023

Hi,

Thank you so much for your kind words and review .

It was my pleasure helping you today with your local delivery set-up with our Zapiet - Pickup + Delivery app, including the integration of our Delivery Rates by Zip Code app so that you can offer your customer's the correct local delivery rate depending on their postal code.

If you have any other questions or need any further assistance, please do not hesitate to reach out.

Kind regards,
Jessica