Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,606)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.
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Support on the Zapiet app has been great—quick response time, friendly customer service, THANK YOU Manuel. Highly recommend
Hi Frederic,
Thanks so much for the awesome review!
It was my pleasure assisting you today! I'm really glad our app does everything you need it to do and that you continue to use it.
I'm here should you need anything else.
Have a great day,
Chloé
The support team for this app are amazing! They have helped me numerous times and are very easy to get in touch with. The app itself is great and solves many of the issues that Shopify's native Pickup / Shipping / Delivery systems has. 10/10 would recommend.
Hello there,
Thanks so much for this lovely review, it's great to hear our app and our support team is able to help you with your store needs!
Wishing you well,
Maria
This app is brilliant, out of all the Store Pickup and Delivery apps out there this one is by far the most robust and flexible and the customer support is INCREDIBLE. Highly recommend.
Hi there!
We're so glad to hear that—thanks so much for the amazing review, we really appreciate it.
Should you need anything else, we're happy to help.
Have a lovely day,
Marija
We've been working with Zapiet since a few years already, there are been a few issues here and there, as it often happen with some app as Shopify keeps evolving as well, and you can then tell which are the ones you want to keep : Zapiet is one of them. They are always very reactive if there's any issue, we never felt like they didn't care and they deliver. Their app is always up to date and amazingly useful for us as we offer bike courier service and deliveries, and deal with different delivery times with different products.
We recently issued a specific request about a new Shopify feature that we wanted to work with and wasn't yet working with their app : done !
In short, an efficient app with a real team that keep the engines clean and oiled, and a wonderful and reactive customer service.
Hi Adrien,
Thank you so much for taking the time to leave such a kind review . We truly appreciate your loyalty and support over the past few years.
We were delighted to fulfill your request regarding the new Shopify feature. It's our pleasure to adapt and enhance our app based on the needs of our users.
If there's ever anything else we can assist you with, please don't hesitate to reach out. We're here to help.
Kind regards,
-Ronan
Amazing app and amazing customer service! Sandy was able to help us installing and fixing a couple of things for us! She even helped us to match the app to our theme colors! I'm just starting using it but I'm loving it! Recommend 100%
We use this app for almost 3 years now, and we are very happy with all the possibilities the apps has. It works simple and saves us a lot of time in handling our orders.
Also the help we get when we have a question is great!
Hi there!
Thank you so much for your lovely review and kind words—we really appreciate it!
I'm really glad you are happy with our app and our support.
We're here should you need anything else.
Have a wonderful day!
Marija
The most useful app for our shop. Tons of useful features and their support is just one of the best in the industry. Rated 5 because we can't give higher rate
Thank you for taking the time to leave a review. It's great to hear a busy florist store such as yours find a lot of our features useful and that you appreciate our support.
Jayne
Really great service, addressed my concerns quickly & all in all a good investment & great help to our business :)
I'm giving this team, and their product, five stars for going above and beyond to support our migration to a new 2.0 theme. When a significant issue was threatening to derail our migration, the team worked over the weekend to respond and code a solution. Hard to know how you could ask for anything more from a customer service level. Their service level is the best in this class of apps by far, and the functionality is as well. Kudos to the entire team for providing service excellence.
Hi there,
We really appreciate you taking the time to leave this review! Thanks for supporting our app, it was our team's pleasure getting you set up & running.
Best wishes,
Bogi
The only app our store cannot live without. An elegant solution to what's otherwise a messy problem.
And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!