Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

February 7, 2020

Dear Pickup + Delivery Team, thank you for your great support! My problems were solved quick. Best regards, Andreas

Pausenbewirtung
Germany
Over 3 years using the app
Edited March 12, 2020

Stepane the rep was quick to answer my questions and make my day! GREAT customer service! Thank you!

Fierro's Kitchen
United States
Over 3 years using the app
July 30, 2020

I used this app to organize my store's checkout process. Since we are a flower shop that delivers locally and also ships nationwide and offers store pickup, the delivery options can get complicated alone, but especially because our products are normally for specific dates. This app works great once you get the hang of it, but the real 5 stars lies in the team that has responded to my (many many) questions and doubts in an extremely kind, efficient and helpful way. Thank you again for your help!

Casaflor
United States
Over 3 years using the app
April 23, 2020

Of course in Covid-19 madness I needed this app to being delivering and offering click & collect. The widget wasn't immediately showing up after installation, and im no coder, so was frustrated trying to fix. One email to support and they had fixed the error had it up-and-running overnight. Communication was quick and friendly. Highly recommend this app for both use and customer service!

The Local Pantry
New Zealand
Over 3 years using the app
September 17, 2020

I use the store pickup & delivery app on two separate websites. Great little addition and the support is fantastic. Always quick to resolve any issues.

Mountain Equipment
Australia
Over 3 years using the app
Zapiet replied September 18, 2020

Hi folks,

Thanks for the review, we really appreciate it!

If there is anything else we can help you with just let us know :)

Have a great weekend!

- Ronan

October 5, 2021

Amazing support from Klaudia, she is so knowledgeable and solved my problem in one chat, I had a lot of problem

Christmas World
Australia
Over 3 years using the app
Zapiet replied October 6, 2021

Hi Alex,

Thank you for the lovely review! I'm glad that we got to the bottom of it!
Please feel free to reach out should you have any other issues or questions.

Have a nice day,

Klaudia

July 13, 2017

Six stars! This application more than any other has been of paramount importance to the success of our web store. The support team is simply phenomenal, ready to field any request or to listen to your concerns. Simply the best application and the best support team!

Ofx Furniture
United States
Over 3 years using the app
Edited January 30, 2024

A real treat to have such a knowledgeable and supportive representative.

Rocky Mountain Chocolate Factory
Canada
Over 3 years using the app
Zapiet replied November 2, 2023

Hi Ray,

Thank you very much for taking the time to leave such a lovely review

It was my pleasure helping you with the product-specific preparation time feature of our Zapiet - Pickup + Delivery app.

If you have any other questions down the road, please do not hesitate to send us a message.

Kind regards,
Jessica

June 24, 2015

You know, sometimes you buy something, and it works as promised right out the gate. I love it when that happens. That's what happened when I bought this plugin. Well sort of. I did need some special tweaking to make it fit my client's needs, but Andrew took that on quickly and at a very low price.

The plugin was used to set certain products that require a prescription as in store pick up only so that our shop could offer it's wares online while still remaining compliant.

I came back to him later to help with some small changes, and he was there right away to help. Like right away. Its 6.30 PM in Texas so it must be after midnight in England, and he was there to help practically on demand. Can't beat it.

If anything funky comes down the road, I'm confident Andrew and his team will be there to help.

Ddasari
United States
Over 3 years using the app
March 23, 2021

This app is phenomenal! Highly recommend to small businesses of all sizes.
Had some issues recently and Lisa over at customer support was extremely helpful and solved a lot of my headaches. Thanks Lisa and Zapiet!

Picnk
United States
Over 3 years using the app
Zapiet replied March 24, 2021

Hi there,

Thanks for the lovely review!

It was a great pleasure chatting with you. If you have any further questions I would be happy to hear from you!

Best wishes,

Lisa