Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing local delivery and pickup services. It integrates seamlessly with Shopify and other tools, offering features like shipping type and date selection. The customer support is praised for their quick, technical, and proactive problem-solving, available 7 days a week. The app is considered well-priced for its value, enabling businesses to offer in-store pickup even when deliveries are off. Regular updates ensure its efficiency.

October 20, 2021

Great app, it works perfectly to sort orders by time. The interface is intuitive and user-friendly. Moreover, customer care is truly special. I have never seen such responsiveness and prepared people. Congrats!

gogofresh
Italy
Over 2 years using the app
Zapiet replied October 25, 2021

Hello,

Thanks for your feedback! We're ecstatic that you're loving using the app! We pride ourselves on our support so it's lovely to receive your kind feedback regarding that.

Best wishes,

Bogi

April 25, 2020

Excellent app with even better support. I’ve been able to address quick issues as well as long-term development changes. They are very accommodating and knowledgeable about their product!

Charlie's Deli & Delivery
United States
Over 2 years using the app
August 18, 2022

Zapiet is a great app with a brilliantly helpful support team who go above and beyond to help with any issue.

Tree2mydoor Sales
United Kingdom
Over 2 years using the app
August 24, 2022

Great assistance from Jessica, very quick to respond and helpful. Good app for options between pickup, delivery and shipping.

The Scottish and Irish Store
Canada
Over 2 years using the app
May 8, 2020

Andy was a big help getting my site running. His responses were and time and he cut right down to the chase at every step. Thanks Andy!!!!!!

Country Roads Delivery
United States
Over 2 years using the app
July 25, 2020

Love this application, it has been running our business for the last 4 months. Any technical problems are resolved very quickly, our last support ticket was sent in and we received a response and resolution within 15 minutes. Thank you Stephane!

Tea At The White House
Canada
Over 2 years using the app
February 6, 2018

Really love the new features on the app. We needed a reliable app that can allow our customers the option of picking it up from our warehouse or having it shipped to them. Adam really came through for us, and got the app up and running on our store quickly. He's incredibly thoughtful and patient. Cheers to the Zapiet team!

Mohebcoslc
United States
Over 2 years using the app
May 27, 2021

We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app.

Cambridge Uniforms
Canada
About 2 years using the app
Zapiet replied May 31, 2021

Hi there!

Thank you so much for your lovely words—we really appreciate it.

It was really my pleasure to investigate and find the best workaround for your store and the specific setup. I'm so happy everything is working as you want it to now!

I wish you all the best and we're here should you need anything else.

Have a great day,

Marija

October 1, 2021

Great app with even better customer service! It allows me to categorize my products and logistics while also keeping the UX super clean. Highly recommend.

purposesmoothieco
Canada
About 2 years using the app
Zapiet replied October 4, 2021

Hi Braeden,

Thank you for the lovely review! I'm glad to hear that you're liking our app!
Should you need anything else, you know where to find us.

Cheers,
Klaudia

April 11, 2020

This app is solving a lot of problems for us. As a brick & mortar store who does not ship, Shopify has been an imperfect fit for us for the past 3 years. It's been one workaround/hack after another. But Store Pickup + Delivery is a game changer for us. It does exactly what we need it to do. It's very easy to configure, and the developer has provided an outstanding level of support to us. Andy has gone above and beyond, even fixing issues with our store that have nothing to do with the app. Thank you!

Wholesome Canine
Canada
About 2 years using the app