Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,539)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its flexibility in managing both pickup and delivery options, enhancing customer service and operational efficiency. It integrates well with Shopify, supports complex shipping needs, and is easy to set up. The customer support, particularly from staff members like Jessica and Stephane, is highlighted as responsive and helpful. Merchants recommend it for its robust features and continuous improvement based on user feedback, noting significant boosts in operational efficiency and customer satisfaction.
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Support is helpful and speedy with great customer service. This is a great app if you need pre-ordering function.
Just a note that has nothing to do with the service and app: I do wish the price was a bit lower as I am a small business.
Hi Eun,
It was my pleasure helping you yesterday with our pick up and delivery app.
If you have any other questions or need any further assistance, please do let us know.
Thanks,
Jessica
Zapiet has provided top notch customer service since signing up. Klaudia was quick to respond and helped adjust the settings needed to have my sale go through.
Hi Meredith,
Thank you so much for your kind words!
It's our pleasure, we are always happy to help.
Stephane + Sandy :D
Support for this App is absolutely outstanding. Thank you very much Andrew.
Amazing support by Andrew and GREAT App! Don't think it twice, get this app right now!
I wanted to add a special product to our store with restricted dates and collection only. Jessica on the live chat function was AMAZING !!
She tidied up our website and made it much more user friendly in half and hour !
I honestly can't recommend the live chat function enough !!!
Hi there,
Thank you sincerely for your kind words and for dedicating the time to share your positive feedback. I'm delighted to have assisted you during our live chat session in configuring your product availability within the Zapiet - Pickup + Delivery app and organizing things for a smoother experience
If there's anything else you need assistance with or if you have additional questions, please feel free to reach out.
Cheers,
Jessica
We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!
Great app and outstanding support ! Zapiet allowed me to fit the very specific delivery / shipping / pick-up recquirements of my client and the support team is very responsive and efficient. Absolutely recommend !
Hi there,
Thanks for your awesome feedback! Glad to hear our app is working out for you :)
Best wishes,
Bogi
Super Helpdesk : reactive and efficient! We had an important modification to do and the answer + solution came the same day! Thank you Stephane!!
Hey guys,
Thank you so much for leaving a positive review!
We work really hard on making sure our responses are fast friendly and efficient so I am delighted to hear that this is the experience that you had.
If there is anything we can help you with going forward please do not hesitate to get in touch.
Have a great day.
Kind regards,
Ronan
There is no better app to handle local deliveries and store pickup on Shopify. Period.
We’ve been using this app for more than 3 years and couldn’t be happier. It is the most important app on our store and allows us to offer our customers the choice of delivery date and time as well as enables us to control order amounts per delivery slot, block out delivery dates, control which products are offered for local delivery and which ones are for shipping only, and much much more.
Customer support is outstanding! During the years if we would have any issues and send a request, Andy and all his team would respond extremely fast, even on the weekends and would help to fix it asap.
We tried and used almost all apps related to local deliveries on Shopify and prior that on Woocommerce and Magento. Nothing comes even close to Store Pickup + Delivery by Zapiet.
If you want to control local delivery rates based on zip codes I would also recommend getting an additional app made by Zapiet - Delivery Rates by Zip Code. These 2 apps work great together.
For our business, it’s very important that app developers are serious about their apps and consistently are updating and improving it as well as providing customer service in case there are issues. Our store is open 24/7 and we can’t afford apps managed by amateurs.
Zapiet is one of the few pro developers on Shopify who are continuously improving their apps and we feel safe trusting them our deliveries management!
Was contacted by friendly support to upgrade our version. They helped us through the process, no problem. Thanks!
Hi there,
Thanks for your review! Glad we could bring you up to speed on the latest version :)
Best wishes,
Bogi