Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

October 7, 2020

We've been using this app for a couple of years now, we have a few different aspects to our business & store pick up & delivery has enabled us to segment them into different delivery or pick up options, it's like it was made for us!
I find it really easy to use, blocking out dates, choosing specific delivery & pick up windows, etc.
Support have been great, they recently did fancy things to our code which will help our business expand into areas we'd been wanting to for ages.
Thanks team!

Celebration Cakes- Cakes and Decorating Supplies, NZ
New Zealand
Almost 3 years using the app
April 6, 2022

I use this app to help us have a smooth and secured check out for our customers. Sandy is extremely helpful and answered all of our questions and concerns and more! Thank you for the amazing customer service. We really appreciate Zapiet and the whole team!

Queen Delights
United States
Almost 3 years using the app
Zapiet replied April 8, 2022

Hi Yarleny,

Thank you so much for this lovely review!

It was a pleasure talking to you and making sure that your settings matched your needs.

Wishing you the best,

Sandy

Edited January 28, 2021

Awesome apps!!! The best delivery apps on shopify! I have been using for few years, the team keep updating new features to keep customer happy, great job!

Sheila Flower
Hong Kong SAR
Almost 3 years using the app
November 9, 2023

Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!

Mad Mexican Market
Canada
Almost 3 years using the app
Zapiet replied November 12, 2023

Thank you so much for the awesome review!

It's great to hear that your experience with our team has been such a positive one

Should you have any questions or need assistance in the future, you can count on us to be there for you!

-Steph

January 20, 2021

The support from zapiet is great. Aaron League was so helpful and quick! Sorted my problem out Many thanks

Bottle Grove
United Kingdom
Almost 3 years using the app
Zapiet replied January 21, 2021

Hi there,

I'm really glad to hear you had a positive experience working with Aaron!

Thanks for taking the time to leave him a review :)

Best wishes,

Bogi

Edited April 7, 2022

Zapiet has the best customer support - Stephanie was a huge help. I always know I'm in good hands and can rest easy knowing they'll help my website run smooth.

Red Branch Bakery
United States
Almost 3 years using the app
Zapiet replied April 8, 2022

Thank you very much for the review and your kind words!

We're always happy to help,

Stephane

March 27, 2015

This app solved a lot of pain points our business was having with other similar apps. Top notch customer service and great functionality.

Yorkshire Trading Company
United Kingdom
Almost 3 years using the app
August 13, 2020

The best delivery app around, 5 stars. Rock solid support, too. :) Best thing is, they keep working on the product which is great, because we're already using most of its features and might require more soon. :)

Foodathome Schweiz
Switzerland
Almost 3 years using the app
July 13, 2022

I havd a problem withthe app and Clemency was great, figured out the problem straight away and showed me how to fix it. They were very helpflu.

All Things Fun Peterlee
United Kingdom
Almost 3 years using the app
Zapiet replied July 13, 2022

Hi Rachel!

It was great working with you, thank you so much for your kind words!
If there's anything else we can help you with, please do not hesitate to reach out.

Hope you have a great day!

Clemency :)

October 26, 2021

I always receive fast, efficient and awesome support from the team to assist with setup and configuration issues.

Butter Mafia
Australia
Almost 3 years using the app
Zapiet replied October 26, 2021

Hi there,

It was a pleasure to help you sort out your issues over chat today.

You know where we are if you need us again!

Jayne