Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to simplify operations, especially for businesses offering local delivery and pickup. It provides features like shipping type and date selection, and order management. It's particularly useful for businesses with multiple locations and complex delivery needs. The customer support is commended for its prompt responses and tailored solutions. The app is regularly updated for Shopify compatibility and its pricing is deemed fair for the value it offers.

Edited November 15, 2017

Not only does this app work flawlessly but we received phenomenal support from the Zapiet team! Thanks in particular to Sam, for helping us achieve the results we desired.

Honestly, if you’re going to get one app on Shopify — make it this one!

Shopbrika
Canada
Almost 2 years using the app
July 29, 2022

Application qui remplit toutes ses fonctions, très facile d'utilisation. Nous l'Utilisons aussi avec Delivery rates by zipcode, ça fonctionne très. Super service client, rapide et disponible!

Cool&Simple - FR
Canada
Almost 2 years using the app
Zapiet replied August 4, 2022

Bonjour Constance,

J'ai été ravie de discuter avec vous aujourd'hui ! Je le suis tout autant de lire que vous êtes satisfaite de nos applications.

N'hésitez pas à m'écrire de nouveau,

Sandy

October 26, 2020

If you want to experience the perfect local pickup and delivery app for Shopify we can strongly recommend using the Store Pickup + Delivery app by Zapiet. The service to assist with Shopify integration or rates issue is 5 star excellent.
Well done to the Zapiet team! Especially to Charlie :-)

AvoFit
South Africa
Over 1 year using the app
March 3, 2023

I want to thank Klaudia for the great support. Our ecommerce store is finally working perfectly. Recommended!

Carbone • Wholesale Floral Distributors
United States
Over 1 year using the app
Zapiet replied March 6, 2023

Hi there,

Thank you for the 5 star review! I'm glad to hear that your eCommerce store is now working perfectly!

It was great chatting with you as I got to understand more about your store pickup and delivery requirements.

Cheers,
Klaudia

September 26, 2022

Customer Service was quick to help me out when I couldn't figure out how to set up the app completely.

Nowhere Bakery
United States
Over 1 year using the app
Zapiet replied September 29, 2022

Hi Saphira,

You're very welcome and thank you for your kind review.

If you need any further help with our Store Pickup + Delivery app, please do let us know.

Thanks,
Jessica

Edited July 6, 2022

The Zapiet app is worth every penny that we spend on it! It gives us excellent functionality, especially in conjunction with the Delivery Rates app and their customer support is the absolute best!

Cheese Shop Santa Barbara
United States
Over 1 year using the app
Zapiet replied June 16, 2021

Hi there,

Thank you so much for recommending our app! We love that you love the tools the app offers.

Best wishes,

Bogi

February 19, 2021

We have been through a ton of apps to help our local online business. I wish we would have started with Zapiet from the beginning. But, we went the cheap route first, and it cost me so much more in the end. Because Shopify doesn't have an easy way to change email templates based on the order, I was manually editing the email templates (which I have not experienced with). Ultimately, it just made my company look unprofessional. With Zapiet, we are able to deliver much better customer service and manage our orders easily. They really considered the importance of customer flow. Zapiet allows the least resistance of all the pickup + delivery apps. And their customer support is fantastic not only providing solutions but giving proactive advice to our use case. So glad we found you. Thanks!

LUHV STORE
United States
Over 1 year using the app
Zapiet replied February 22, 2021

Hi there,

So happy to hear that you're enjoying using our app! It makes our day to get feedback like this so we appreciate you taking a minute to leave your review :-)

Best wishes,

Bogi

April 2, 2021

I FULLY UNDERSTAND THE APP, THE HELP SUPPORT WAS AMAZING. SF WAS SO HELPFUL. ONCE I UNDERSTAND WHAT THE APP AND HOW IT WORKS FOR MY STORE, THANKS ZAPIET

BC Live Spot Prawns & Seafood
Canada
Over 1 year using the app
Zapiet replied April 6, 2021

Hey there,

Thank you for the kind review!

I'm glad we were able to help get started with our app and if you need any extra help along the way, we'll be there for you as well :)

Stephane

September 29, 2018

The Zapiet pickup + delivery app is absolutely critical to our prepared meal service business. I have also been blown away by their customer service and willingness to go above and beyond to help us be successful. Would highly recommend Sam, Andy and the team as a great partner.

WholeMade Kitchen
United States
Over 1 year using the app
May 26, 2022

Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.

Miss Amelie Gourmet
Australia
Over 1 year using the app
Zapiet replied May 26, 2022

Hi there,

Thank you for the amazing review! We're always happy to have things work out for our merchants.

Should you need anything else, please feel free to jump back on chat.

Cheers,
Klaudia