Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,587)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex orders and enhancing local delivery operations, praising its user-friendly interface and flexibility for various business models. It is noted for its robust management tools for local deliveries and pickups, and seamless integration with Shopify. Exceptional customer support, particularly from team members like Jessica and Stephane, is frequently highlighted. Merchants appreciate the straightforward setup and functionality that streamline business processes and improve customer satisfaction.

March 24, 2021

I love this app!!! it does exactly everything we need. After searching all over the app store we finally found it and the customer support is great!! Jessica was always there to help us, we were able to set up everything on the same day, she was always in a great attitude and really help us a lot!

caseroaustin
United States
Over 2 years using the app
Zapiet replied March 25, 2021

Hi there,

Thank you so much for your kind words.

It was my pleasure helping you and if you have any other questions, please do not hesitate to reach out .

Thanks,

Jessica

Edited October 25, 2023

Jayne was thoroughly awesome, She helped me understand what was happening, and what had to be done. She got it done by the Zapiet Team Right away, there and then. We are now back in operation after a Shopify update knocked us out of action.

Can't recommend them enough, a great app and killer support.

Le Patissier Ireland
Ireland
Over 2 years using the app
Zapiet replied November 11, 2022

Hi Robert

Thank you for your kind review.
It was a pleasure to help you complete the update from our side.

You know where we are if you need us in the future our team at Zapiet - Pickup & Delivery is happy to help.

Jayne

Edited April 20, 2019

Maybe the best app to offer pick up and local delivery to your customers. The support team is effective and always willing to help you . This app works with modal/ajax cart if you work your code a bit, see example on my store : oops-livraison.fr

OOP'S Livraison
France
Over 2 years using the app
December 27, 2022

Support is helpful and speedy with great customer service. This is a great app if you need pre-ordering function.

Just a note that has nothing to do with the service and app: I do wish the price was a bit lower as I am a small business.

Lucky Rice Cake
United States
Over 2 years using the app
Zapiet replied December 30, 2022

Hi Eun,

It was my pleasure helping you yesterday with our pick up and delivery app.

If you have any other questions or need any further assistance, please do let us know.

Thanks,
Jessica

Edited March 13, 2022

Zapiet has provided top notch customer service since signing up. Klaudia was quick to respond and helped adjust the settings needed to have my sale go through.

Daughter
United States
Over 2 years using the app
Zapiet replied August 10, 2021

Hi Meredith,

Thank you so much for your kind words!

It's our pleasure, we are always happy to help.

Stephane + Sandy :D

October 2, 2015

Support for this App is absolutely outstanding. Thank you very much Andrew.

Nantucket Looms Development
United States
Over 2 years using the app
April 7, 2017

Amazing support by Andrew and GREAT App! Don't think it twice, get this app right now!

Fitb
Spain
Over 2 years using the app
Edited January 22, 2024

I wanted to add a special product to our store with restricted dates and collection only. Jessica on the live chat function was AMAZING !!
She tidied up our website and made it much more user friendly in half and hour !
I honestly can't recommend the live chat function enough !!!

FablasIceCream
United Kingdom
Over 2 years using the app
Zapiet replied October 29, 2021

Hi there,
Thank you sincerely for your kind words and for dedicating the time to share your positive feedback. I'm delighted to have assisted you during our live chat session in configuring your product availability within the Zapiet - Pickup + Delivery app and organizing things for a smoother experience
If there's anything else you need assistance with or if you have additional questions, please feel free to reach out.
Cheers,
Jessica

October 12, 2023

My issue was solved in a timely manner. Support was knowledgeable and quick to find solution.

Bison Ridge Farms
Canada
Over 2 years using the app
Zapiet replied October 16, 2023

Hi Becky,

Thank you for leaving a review, it's very much appreciated

It was my pleasure helping you set up your products in our Zapiet - Pickup + Delivery app so that the correct rate appears at checkout.

If you have any other questions down the road, please do not hesitate to send us a message.

Warm regards,
Jessica

April 21, 2019

We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!

Subzero Ice Cream
United Kingdom
Over 2 years using the app