Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

February 24, 2023

This app has worked very well for our business. The settings allow flexibility to customize as we need, and support has been fantastic when we do have questions or needs.

Joyce Farms
United States
Almost 3 years using the app
Zapiet replied March 22, 2023

Hi Beth,

Thanks for the glowing review! We're thrilled to hear that Zapiet has helped your business and store pickup needs
Should you require any further support, please feel free to reach out!

Cheers,
Klaudia

March 31, 2021

App works really well and provides more functionality than Shopifys native local collection and local delivery.
Excellent support team - a pleasure to work with.

Alpkit
United Kingdom
Almost 3 years using the app
Zapiet replied March 31, 2021

Hi there,

Thank you very much for your review! I'm glad you're enjoying using our app and that I could help you out over live chat.

Please don't hesitate to contact us should you need anything else.

Have a great day!

Flora

November 19, 2017

A previous reviewer said "an elegant solution to a very messy problem" and I heartily agree. A nice-looking app, which does exactly what we need. And great support as well.

Maloneys Grocer
Australia
Almost 3 years using the app
December 16, 2022

This was exactly what we needed. It made it so easy for customers to pick a day and time they would like their orders. Highly recommend.

Ron's Donuts and Bakery
United States
Almost 3 years using the app
Zapiet replied December 23, 2022

Hi there,

Thanks so much for the awesome review!

I'm really glad our app does everything you need it to do and that you continue to use it. It was my pleasure assisting you!

I'm here should you need anything else.

Have a great day,
Chloé

August 26, 2020

Great support team. The team helped fix our problems very quickly and the app works perfectly. I highly recommend Zapiet and their apps.

Shree Mithai
India
Almost 3 years using the app
Zapiet replied August 26, 2020

Hey Guys,

Thank you so much for the glowing review!

Our support team have been receiving some amazing feedback recently and I am delighted to see the trend continue.

If you need any assistance in the future, please don't hesitate to get in touch, we are always here to help :)

Thanks,

Ronan

Edited May 6, 2024

Beautiful addition to any Shopify store. Seamless 3rd party integration - almost looks native to Shopify. More expensive option but the free trial allows you to test the widget prior to charging where you can get a great feel for it. Back-end integration is also decent. Support is good too and easily available most of the time.

Mollies Cupcakes
Jersey
Almost 3 years using the app
Zapiet replied August 6, 2021

Hi there,

Thank you for your praise, and honest review of the app! You're absolutely right, there's always a way to improve, and this is at the heart of what we do :)

Best wishes,

Bogi

March 16, 2017

I have my delivery option set with a minimum and noticed I would periodically receive orders under the minimum. I reached out for support and Sam returned a response promptly. Not only did Sam fix the issue but he took the time out to explain what I had done wrong. They're awesome! And the app is exactly what I needed:)

Love Sweet Things Bakery
United States
Almost 3 years using the app
October 19, 2023

Their active chat professionals are very helpful. Jessica, in particular, was very efficient and fixed a lot of issues we'd been having quickly and with clear communication.

Mikal's Golden Chocolate
Canada
Almost 3 years using the app
Zapiet replied October 23, 2023

Hi Mike,

Thank you very much for taking the time to leave a review

Glad I was able to help and get our Zapiet - Pickup + Delivery app updated on your site and fix a few CSS issues.

If you have any other questions or need any further assistance, please do not hesitate to send a message.

Cheers,
Jessica

October 31, 2023

Very swift support and help, which was really appreciated.

Very impressed with the expertise, knowledge and fast responses.

Martin Berrill Sports
United Kingdom
Over 2 years using the app
Zapiet replied November 2, 2023

Hi Paul,

Thank you for the kind review for our app Zapiet - Pickup + Delivery.

It was pleasure to help you with your messages & notifications as required.
Please reach out if you need anything in the future a member of our team will always be happy to help.

Jayne

November 5, 2021

We use the app to do our delivery and click and collect and it works great. Great service from the support team. Highly recommend.

Meaghers Pharmacy
Ireland
Almost 3 years using the app
Zapiet replied November 5, 2021

Hi there,

Thank you for your review.

Glad we could get you updated and back to normal service. If you need anything else you know where we are!

Jayne