Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,606)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.
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The Zapiet pickup + delivery app is absolutely critical to our prepared meal service business. I have also been blown away by their customer service and willingness to go above and beyond to help us be successful. Would highly recommend Sam, Andy and the team as a great partner.
Customer service is fantastic! Very helpful, fast and get results very quickly. Always happy to do the work for me when I don't understand.
Hi there,
Thank you for the amazing review! We're always happy to have things work out for our merchants.
Should you need anything else, please feel free to jump back on chat.
Cheers,
Klaudia
Great customer support! Also during this difficult period, Ronan has been super fast in answering and suggesting possible solutions outside of Zapiet environment
Great Customer Service!!!
Kitty and Jeanette have been instrumental in helping me 1st improve Zapiet set-up and 2nd fix a situation where I messed-up my shipping settings.
They really went the extra mile to find a solution to my challenge.
Reply updated 10 Sep 2024:
Hi,
Thank you so much for your wonderful review! Going the extra mile for our customers is what we strive for, and we’re glad to hear it made a difference for you. If you need any further assistance, please don’t hesitate to reach out!
-Kitty and Jeanette
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Thank you very much for your kind words and awesome review! It was a true pleasure working with you to setup up our pickup and local delivery app.
If you have any other questions, please don't hesitate to reach out!
All the best,
Steph
Amazing customer service. I can't ask for anything better than this
Hi Keegan,
Thank you for leaving your view, it's very much appreciated
It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's.
If you have any questions or need any further assistance, please do not hesitate to send a message.
Kind regards,
Jessica
If you're looking for Store Pickup and Delivery choices for site, this app is the perfect choice. It looks great and works superbly. When we changed our theme we experienced a minor issue which was rapidly resolved over a weekend! Only a few hours later all was working perfectly again. Excellent support from Zapiet!
Honestly, this is one of the best apps on Shopify! It completes any feature that is missing from Shopify. We have a brick-and-mortar store and online store and offer local delivery, store pickup and carrier shipping and this app is able to handle it all! And Zapiet's customer support is amazing just like their product: quick and they make sure the issues are solved no matter how complex.
Outstanding technical support I received from Raji. I recently had an issue with my Zapiet account, and Raji was able to quickly and effectively resolve the issue.
Raji was incredibly helpful and knowledgeable. They took the time to understand my issue and then worked with my template specifically to find a solution.
I am so incredibly impressed with the effort level and technical abilities of Raji. They went above and beyond to help me, and I am so grateful for their assistance. As a result of Raji's help, I will be a Zapiet customer and advocate for life. I am confident that I can always count on Zapiet to provide me with the excellent customer service I have come to expect.
Thank you again for Raji's outstanding support. I highly recommend them to anyone who needs help.
Hi Nicholas,
Thank you so much for the outstanding review! I greatly appreciate your kind words and am thrilled that you enjoyed the technical support you received regarding Zapiet ‑ Pickup + Delivery.
We are grateful for the opportunity to assist you and thrilled to have you as a valued Zapiet customer.
Should you require assistance with Zapiet apps in the future, please don't hesitate to reach out. We are always here to help!
Warm regards,
Ismail Raji
Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!
Hey Mel,
I'm so happy to have been able to assist you with our Zapiet Pickup + Delivery app! It was my pleasure to help.
If you ever need more help, don't hesitate to reach out to our team.
We're always here for you.
Best wishes!
Diego
Honestly such a fantastic app! I want to shoutout Bogi, who has been the most helpful person when it came to assisting me with the setup and I have absolutely no complaints with it. It’s a game changer.
Hi!
Great working with you and glad I could help to get things running on your store : )
Best wishes,
Bogi