Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,580)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to manage complex order and delivery options, such as in-store pickup and specific radius home deliveries. They find it user-friendly and appreciate its seamless integration with Shopify. The support team, including members like Jessica, Stephane, and Jeanette, is often praised for their quick and effective responses. Merchants value the app's flexibility and effectiveness in handling their shipping and delivery needs, leading to strong recommendations within the Shopify community.

Edited January 4, 2023

Brilliant support! My problem was solved in matter of minutes by real person. Thanks to Jelizaveta for her awesome help.

Tile Lane
Australia
Over 1 year using the app
Zapiet replied May 24, 2021

Hi there,

Thanks for your review! It was a pleasure to work with you, and glad you're enjoying our app!

Best wishes,

Robert

March 27, 2018

Awesome customer service and easy to use app ! Thank you so much !!

Ishop Reunion
Réunion
Over 1 year using the app
Edited April 11, 2020

Fantastic customer service, always responsive, app allows us to do exactly what we need in terms of local delivery and pick up.

Domestique Wine
United States
Over 1 year using the app
March 22, 2023

Great support! Helped me with my issue quickly and in a professional way. Recommended over other options.

Farm.One
United States
Over 1 year using the app
Zapiet replied March 22, 2023

Hello Robert,

Thank you for taking the time to leave us this lovely review ! Don't hesitate to contact us again if you have any more questions about our Zapiet - Pickup + Delivery app and we'll be happy to assist you :)

All the best,

Sandy

Edited January 31, 2023

Super helpful customer service! I was having an issue connecting FedEx to my account and they helped through every step to get this resolved!!

Lizzie Bee's Flower Shoppe
United States
Over 1 year using the app
Zapiet replied February 1, 2023

Hi there!

It was a pleasure assisting you with your FedEx rates 💚 we are always happy to assist so do not hesitate in reaching back here should you need anything else!

Wishing you a nice day,

María

Edited July 29, 2020

I would recommend this app to anyone that owns their own business and want to offer local delivery or in-store pickup. They are great at helping you out when you first get started to make sure that everything is set up correctly and working as well. If you ever have a problem they are on it right away.

Nutrishop Mountain View
United States
Over 1 year using the app
February 11, 2019

I was getting SUPER frustrated when our check out button wouldn't work the day we were going to launch our Valentines day product for local delivery. Thankfully, Andrew came in to save the day! Not only did he fix our issue, but also edited the widget so it would match our brand better. So thankful for amazing customer service that goes the extra mile! Thank you Andrew!

Sugar + Spoon
United States
Over 1 year using the app
June 16, 2020

I recently added this app to my Shopify store as this appeared to be the only product that could fulfil all my requirements for both shipping and collection. It was through the trial period that I made contact with the support, they have been excellent! If you want a great product with great support, look no further.

Birtwistles Catering Butchers
United Kingdom
Over 1 year using the app
Edited April 16, 2018

We've been using the Store Pickup + Delivery app for over 18 months and it has been crucial to our online sales, without it we would not be able to sell our products online! We originally started with one store and it has allowed us to expand our store to three different countries. Andy has been a tremendous help and we could not find any app that could come close to the versatility offered by Zapiet. Great app, great service and support!

Old review:

I was originally having some issues and trying to figure out where I had made an error and finally resorted to emailing support. And I really wish I had just emailed them earlier! My issue was sorted out in one hour! Support had found where I had entered the incorrect code and promptly fixed it for me. Absolutely thrilled with the level of support!

Crown Lift Trucks
Australia
Over 1 year using the app
September 25, 2020

It was quite confusing with the various features that this application offers, but after the 1 hour consultation session, it helped me to clear up the problems I faced, and helped me to understand on how to use the application better. Bogi, my professional consultant assigned to me, was very friendly and helpful, and gave advice and alternatives to problems that Zapiet couldn't implement. Overall, I would recommend this application to anyone who wants a more streamlined approach with rich features!

The Florte
Singapore
Over 1 year using the app
Zapiet replied September 25, 2020

Hey Ashton,

It was my pleasure to guide you through the setup of Store Pickup + Delivery, glad I was able to clear up your problems and answer your questions!

Bogi