Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

October 20, 2023

We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.

momotime.ch
Switzerland
Over 1 year using the app
Zapiet replied October 23, 2023

Hi Phuntsok!

Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app.

-Veno

March 22, 2022

My questions were answered and I left with the info I needed. Thank you for your support in this matter.

Bread by Us
Canada
Over 1 year using the app
Zapiet replied April 8, 2022

Hi there,

You're welcome! Thanks for taking the time to leave this review.

Best wishes,

Bogi

December 7, 2021

One of the most useful and amazing app out there! It's enabling our small business to have all the different ways of selling (via shipping, delivery and pickup), without any of the traditional headaches :) And I would like to applause their Support! top notch! always to efficient, nice and empathetic. I highly recommend Zapiet!

Bonjour Bakehouse
United States
Over 1 year using the app
Zapiet replied December 10, 2021

Hi Ingrid,

Our team is so happy to hear about the impact that our app has had on your business.

We are always happy to help. If you need anything, please do not hesitate to reach out!

Thank you for the amazing review,

Klaudia

October 18, 2018

Zapiet's Store Pickup + Delivery app has been crucial for our online business. On top of that, their support team has been nothing but helpful. They've gone above and beyond to make sure our site is working correctly in time for the holidays, even making time to schedule a phone call in spite of the 8 hour time difference. We can't say enough good things about this app and the team that makes it happen!

Luke's Local
United States
Over 1 year using the app
June 12, 2020

This app is the core of our business. Without the organization of pickup and delivery, we would have a very hard time. Although issues come up here and there, the support team always helps out in the end. They are busy with requests so it may take a while.

Mai Choy Grocery 买菜批发网购群
United States
Over 1 year using the app
February 23, 2023

Great app to manage local deliveries. I did a feature suggestion and it got implemented within a week. Awesome service.

Mublio
Netherlands
Over 1 year using the app
Zapiet replied March 6, 2023

On behalf of our Zapiet team, thanks for leaving such an amazing review!
We are always on the lookout for new features for our Zapiet - Pickup + Delivery app and we're happy that we could implement them for you!

Please reach out to us if you need anything else!

Cheers,

Krystabel

March 4, 2021

Just installed the app and had a little trouble integrating into our theme. Robert, from their support team, was amazing! He responded quickly, was able to solve the issue and got us up and running, easy! I'm really looking forward to giving my customers the ability to choose their pickup times via calendar. Thanks!!

Bronté Bakes
United States
Over 1 year using the app
Zapiet replied March 9, 2021

Hi there,

It was a pleasure assisting you and we're super glad to hear that you're all up and running :)

Speak soon!

Robert

May 7, 2020

This is a brilliant app, saved us money and time - really useful for our new online shop we are working on. I had some questions and emailed support (got Andy) and he was quick, efficient and went above and beyond - just brilliant! thanks for sorting, saved me a few hours figuring this out.

Westmorland Family
United Kingdom
Over 1 year using the app
Edited January 4, 2023

Brilliant support! My problem was solved in matter of minutes by real person. Thanks to Jelizaveta for her awesome help.

Tile Lane
Australia
Over 1 year using the app
Zapiet replied May 24, 2021

Hi there,

Thanks for your review! It was a pleasure to work with you, and glad you're enjoying our app!

Best wishes,

Robert

March 27, 2018

Awesome customer service and easy to use app ! Thank you so much !!

Ishop Reunion
Réunion
Over 1 year using the app