Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,606)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.
Refine
-
By rating
This has been essential to our Brick-and-Morter Appliance Store. We needed a very simple way to have the customer choose In-Store pickup. Before this app, we had to ask the customer to enter our store's Zip so the sales tax would calculate correctly. As you might expect, the customer never did. When a customer chooses In-Store at the cart now, this app prefills your store's address and hides it, so they are only entering e-mail and phone number information. The app developer, Andrew, has been very responsive and helpful also with a few caveats related to our theme. This was a life-saver!
Simple to use, lot's of features for store pick up and delivery. Inventory sync with Shopify is a huge plus. I would recommend to give it a trial.
We have been using this app for over two years, it has helped us with many complicated delivery situations, super nice system, great customer service! Highly recommended！
Hi there,
It was a pleasure assisting you today with your stores 🙏🏻 Please know that we are always happy to assist in any way we can and we appreciate your business!
Have a happy weekend,
Maria
I'm running multiple stores with this app and they deliver every time. They even helped me out with some customs stuff. Awesome support!
Hi Ruan!
Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.
-Veno
Really good and useful app. Amazing speed support, answer in 20 minutes and question solved. Thanks Andy and your team !
Very helpful customer support
Hi!
Thanks a lot for taking the time to write us a lovely review
It was a real pleasure chatting with you and should anything else come up, we'll be there for you!
-Steph
Kitty was extremely helpful on helping me with some errors on my website. Every-time I have an issue Zapiet always helps fix them smoothly.
Hi there,
Thank you for leaving us such a lovely review!
I am delighted to hear we have been able to support your store overtime.
You know where we are if you need anything else!
Best wishes,
Kitty
We've been using this app for about half a year now. There are still some limitations to the app (as with all apps) but overall, it has been very useful for our business and it's great that the team behind the app is working hard to roll out updates — we really hope they can figure out a way to include the delivery/pickup date on the Shopify packing slips and also allow us to choose a longer pickup/delivery window (currently it only allows a slot frequency of up to every 60 minutes). A special thank you to Ismail Raji (Senior Merchant Support), who has been very helpful and fast in helping us sort out some issues.
Thank you so much for your kind words.
We really appreciate you taking the time out to share your experience with us — For the packing slip, once Shopify supports order attributes in its template, we'll add a ready to use code snippet to our help centre so you can simply copy it and paste it to include the app details.
We've taken note of the delivery window frequency request and, hopefully, we can drop you an update on it in the near future.
Thanks,
Ismail
This app is really good, all the support staff are super friendly and Maria the support assistance was amazing and helped to solve the problem immediately.
Hello there,
Thank you for your lovely review! It was a pleasure helping you out today and I'm happy you're enjoying our app.
Wishing you a beautiful day,
Maria
Marija Belina availed an exceptional level of customer service and professionalism & as well as resolving my issues, she educated & walked me through the issues with the App that I was struggling with. She is an absolute credit to the company!
Hi there,
Thank you so much for the lovely review! I really appreciate your kind words.
It was a pleasure working with you—we're happy to help should you need us again.
Marija