Zapiet ‑ Pickup + Delivery , 1,428 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants find this app beneficial for managing local delivery and pickup services, with features allowing customers to select shipping type and date. It's especially useful for businesses with multiple locations and varied order services. The app is praised for its flexibility, efficiency, and specific pick-up and delivery scheduling. Merchants appreciate the responsive customer service, with developer-level knowledge and a proactive approach to problem-solving. Regular updates ensure smooth functionality and improved customer satisfaction.
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The app works very well and if you have any problem, the assistance team will be there to help you until everything works perfectly. Thank you Sandy for your efficiency!
Hello Naomie,
Thank you for this lovely review ! It has been a pleasure to help you and discuss in our native language
N'hésite pas à nous écrire à nouveau, si tu as d'autres questions.
Sandy
Zapiet provides the best customer service of any pick and delivery app, with a team of live customer service representatives available 24/7 to assist you with any issue. Zapiet is the best pick and delivery app because it is quick, affordable, convenient, and reliable. With Zapiet, you can be sure that your items will be delivered on time and without any issues!
Hi Yekaterina,
Thank you so much for you kind words.
It was my pleasure helping you today to set up our Store Pickup + Delivery app.
Happy Monday & have a wonderful week!
Jessica
Ronan Kiely and his team were amazing to work with! We needed a few different logics updated on our site for a new product launch and his team was thorough, efficient, and communicated wonderfully! We really appreciate their help and quick response times!
Hi folks,
Thank you so much for leaving such a wonderful review.
It was a pleasure working with you to achieve the custom logic required for your use case.
I am delighted that you had such a positive experience with our support team.
If there is anything we can assist you with in the future just let us know, we are always happy to help :)
Have a great day.
Kind regards,
Ronan
We love how this app integrates seamlessly into the shopping experience and the Zapiet team is always quick to answer questions and assist!
Was helped by Chloe today, and so impressed with the fast response and amazing help she provided! We were having issues setting up the widget with our theme (we have Expanse) she spent over 2 hours with us adjusting the code that its now working for our needs. So impressed and thankful for this amazing customer service! Thank you Chloe!
Hi there,
Thanks so much for the awesome review!
I'm really glad you are so far, pleased with our app. It was a real pleasure assisting you today!
I'm here should you need anything else.
Have a great day,
Chloé
Has allowed us to achieve 90% of our complicated Local Delivery needs, and has excellent support. Would highly recommend.
Hi Guys,
Thank you so much for leaving a wonderful review!
While I am happy that we could help you achieve 90% of your requirements, I would really love if we could try to assist you with that remaining 10%.
Please feel free to contact me personally at ronan@zapiet.com so we can discuss any possible solutions for that remaining 10%.
I look forward to hearing from you :)
- Ronan
So far so good!, The Zapiet staff are super helpful and actually take the time to make sure everything is set up for you, and respond to your questions.
I'm 3 days into my free trial and I'm already so impressed! I've been looking for ages for an app that can deal with Pick Up, Local Delivery and Shipping all as something separate. It has shown to be perfect for what I need!! I struggled to set a couple of things up but both Stefan and Sandy gave a 5* service which helped me solve the situations in minutes, not hours!! Thank you guys! Highly recommend
Customer support for this app is the best I've experienced. The app has always functioned as advertised, but when I've had one-off questions/requests, the Zapiet team has addressed my needs fast and successfully. As a non-technical store operator, I tend to run into more than my fair share of roadblocks. One time, Andrew (the founder of Zapiet), even took time out of his evening to assist me personally with some functionality questions that had been giving me trouble. Service like this is what separates the truly great Shopify apps from the average ones. I look forward to a long and successful relationship with Andrew and his team and I am excited to experience what they build next!
User friendly and highly essential app with quick and helpful support - thank you! Great addition to my store.