Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,293)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing pickup and delivery processes on Shopify, noting its flexibility and ease of use. It supports multiple customizable options and integrates well with Shopify POS, improving order management. The standout feature is the exceptional customer support, with a responsive and knowledgeable team that effectively resolves issues and improves user experience. Long-term satisfaction among merchants underscores the app's reliability and effectiveness.

June 23, 2020

This app save me 1 manpower cost. Useful and support is fast! hoping the pricing will be more attractive so I can upgrade!

KEEFTHEBEEF
Singapore
5 months using the app
September 7, 2020

Jayne Forde from customer support was amazing. She responded right away to our app issues and continued to follow up until the problems were resolved.

Mary's Mountain Cookies, Cheyenne, WY
United States
5 months using the app
Zapiet replied September 9, 2020

Hey folks,

Thanks a million for leaving a positive review.

Jayne was delighted to hear that she provided you with a great support experience, our whole team is really passionate about helping our customers and this has really been highlighted in our recent reviews.

If there is anything we can assist you with going forward, please do not hesitate to get in touch.

Have a great day.

Kind regards,

Ronan

November 25, 2017

This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!

Autoskinz
United States
5 months using the app
May 5, 2020

Aaron League was extremely helpful in helping us optimize the app to our liking! Thank you so much for you support!

What A Bagel
Canada
5 months using the app
August 8, 2020

The customer service rep who helped me fix my problem did an amazing job and I couldn’t be more happy about the help

liquifiedjuicery
United States
5 months using the app
Edited March 15, 2023

Overall I think it's a great app and support team are fantastic and responsive.

I had Shipday integration issues and the team really went out of their way to get it working. Really appreciate their support. Highly recommend Zapiet.

Continental Food Store
United Kingdom
5 months using the app
Zapiet replied March 17, 2023

Hi Mustafa,

Thank you so much for taking the time to leave a wonderful review.

I am delighted that we were able to resolve any issues between Zapiet Pickup + Delivery and Shipday.

If there is anything we can assist you with going forward, please do not hesitate to contact us.

Kind regards,

Ronan

December 23, 2020

The product is great and the quality of the service is even greater. They reply very quickly and go above and beyond your initial request to make things simple.

Pane Vivo
France
5 months using the app
Zapiet replied December 28, 2020

Hi there,

I appreciate your kind words! It was my pleasure helping you get your store set up.

We're here if there's anything else you need :)

Marija

February 8, 2023

Everything we could ask for! We're a florist and needed a calender for pick up and delivery and this app does EVERYTHING it says it does! After installing the app, Veno was super helpful in setting it up properly and assisting with all my (sometimes very vague) questions. He was patient and incredibly useful. This app is well worth every cent and integrates perfectly!

A Beautiful Occasion
Australia
5 months using the app
Zapiet replied February 10, 2023

Thank you for the kind words and a wonderful review.

It was a pleasure working with you on your lovely store.

As always, we're here if you ever need help with our store pickup and delivery app.

- Veno

April 28, 2022

We have very particular delivery setting; we offer next-day delivery Tuesday - Friday nationwide and Monday - Friday in Central Dublin only, and four different locations to collect from Monday - Friday nationwide. We also needed to restrict products to certain locations. This app has allowed us to do all of this and I had a great experience with the support team - extremely helpful setup call at no added cost where they went through everything with me - and with a recent support query they were able to immediately provide me with the solution I need to add the delivery/collection date and order notes to the New Order Template email. Can't recommend them enough!

Polar Ice Ltd.
Ireland
5 months using the app
Zapiet replied April 28, 2022

Thank you for taking the time to write such a great review!

It truly means a lot as we do our best to help and make things easier for our merchants wherever possible.

Stephane

February 1, 2023

Hi,
Jayne give me really good and quick support to me and she handles and shot out the issue really quickly. thank you very much. she is the best!

SPAR World Wide
Sri Lanka
5 months using the app
Zapiet replied February 2, 2023

Hi there,

Thanks for the kind words.

Glad to help you get your rates & region sorted out quickly.

If you need us again it's teamwork here at Zapiet - Pickup & Delivery we're always happy to help!

Jayne