Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

March 24, 2021

I love this app!!! it does exactly everything we need. After searching all over the app store we finally found it and the customer support is great!! Jessica was always there to help us, we were able to set up everything on the same day, she was always in a great attitude and really help us a lot!

caseroaustin
United States
Over 2 years using the app
Zapiet replied March 25, 2021

Hi there,

Thank you so much for your kind words.

It was my pleasure helping you and if you have any other questions, please do not hesitate to reach out .

Thanks,

Jessica

Edited April 20, 2019

Maybe the best app to offer pick up and local delivery to your customers. The support team is effective and always willing to help you . This app works with modal/ajax cart if you work your code a bit, see example on my store : oops-livraison.fr

OOP'S Livraison
France
Over 2 years using the app
Edited March 13, 2022

Zapiet has provided top notch customer service since signing up. Klaudia was quick to respond and helped adjust the settings needed to have my sale go through.

Daughter
United States
Over 2 years using the app
Zapiet replied August 10, 2021

Hi Meredith,

Thank you so much for your kind words!

It's our pleasure, we are always happy to help.

Stephane + Sandy :D

Edited March 28, 2023

Fonctionne correctement, pas toujours facile à configurer, mais le support est présent et de qualité pour nous assister

Pâtisserie Rolland
Canada
Over 2 years using the app
December 20, 2021

This app is pretty confusing, especially when paired with the general confusion of Shopify itself, but the customer service is really wonderful. I talked with Lisa for over an hour on the chat function and she was wonderful and so helpful.

glutenfreegoat
United States
Over 2 years using the app
Zapiet replied December 21, 2021

Hi there,

Thank you for taking the time to write a review! :)

It's been a pleasure working with you and so I'm even more glad to hear that I was able to help. If you ever need further assistance, please don't hesitate to reach back!

Best wishes and have a great holiday season!

Lisa

October 2, 2015

Support for this App is absolutely outstanding. Thank you very much Andrew.

Nantucket Looms Development
United States
Over 2 years using the app
April 7, 2017

Amazing support by Andrew and GREAT App! Don't think it twice, get this app right now!

Fitb
Spain
Over 2 years using the app
Edited January 22, 2024

I wanted to add a special product to our store with restricted dates and collection only. Jessica on the live chat function was AMAZING !!
She tidied up our website and made it much more user friendly in half and hour !
I honestly can't recommend the live chat function enough !!!

FablasIceCream
United Kingdom
Over 2 years using the app
Zapiet replied October 29, 2021

Hi there,
Thank you sincerely for your kind words and for dedicating the time to share your positive feedback. I'm delighted to have assisted you during our live chat session in configuring your product availability within the Zapiet - Pickup + Delivery app and organizing things for a smoother experience
If there's anything else you need assistance with or if you have additional questions, please feel free to reach out.
Cheers,
Jessica

April 21, 2019

We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!

Subzero Ice Cream
United Kingdom
Over 2 years using the app
November 3, 2022

Sandy was very helpful working through my issue. Her help on chat support enabled me to get my products out

Zelnik: Nontraditional Macedonian
United States
Over 2 years using the app
Zapiet replied November 3, 2022

Hey Ryan,

Thank you for taking your time to leave a review about Store Pickup + Delivery. It looks like Sandy who was assisting you was able to resolve all of your concerns in just under an hour. I have reached out to your personally via email to understand if you have any further concerns that you would like to raise with me personally.

Kind Regards,

Sam
Head of Merchant Success
zapiet.com