Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,606)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving order management and delivery operations, praising its seamless Shopify integration and easy setup. It supports precise scheduling with specific delivery dates and times. Reviewers appreciate the reliable performance and exceptional customer support, noting the team's efficiency in resolving integration issues. It's valued for enhancing pickup and delivery services with comprehensive features.

July 26, 2020

I used this app for Local Delivery, It had almost all the features that I needed except one small feature to select a region from a dropdown list instead of typing the exact postal code or city name etc.

Other than that, the App is simply great and saves you a lot of time.
Support is very nice, Pamela Toni was great to answer all my queries and provided me much needed assistance. She made me love this app. :)

Monviso Trading Store
United Arab Emirates
Almost 2 years using the app
September 26, 2018

Excellent app. As a small business we rely on this app working to provide pick up, shipping and delivery to our customers. Andy and the team are amazing and work around the clock to resolve any issues.

Rebel Raw
United States
Almost 2 years using the app
September 25, 2021

Zapiet support is wonderful. Always cheerful and patient. I also learn more and more about how useful this app is in my checkout process. Thank you!

S3 Meats
United States
Almost 2 years using the app
Zapiet replied October 4, 2021

Hi there,

Thanks so much for your lovely words!

It is our pleasure helping you in exploring an making the best of our app.
We're here should you need anything else!

Have a lovely day,

Marija

February 20, 2019

I have been using this app for physical pick ups at pop up locations for farmers markets as well as delivery scheduling. Over the course of the past year I realize how I cannot do without this app. This has helped me set up streamline my workflow and customer service is outstanding!

Nonna's Family Kitchen
United States
Almost 2 years using the app
February 8, 2022

This app saved me SO much time as I no longer have to email each customer to set up a pickup date/time. Also, Sandy was so helpful and kind! Thank you!

By Two Fields
Canada
Almost 2 years using the app
Zapiet replied February 8, 2022

Hello there,

We're happy that our app is able to save you time, and make your order management easier!

It was a pleasure talking to you, please don't hesitate to reach back if ever you need.

Wishing you all the best,

Sandy

February 3, 2016

The app is easy to integrate, and the things that you need help with is getting delt with swiftly via support. The app looks good and solve many of the issues we are facing when it comes to delivery options. Recommended!

Bondens Kasse
Norway
Almost 2 years using the app
August 31, 2022

great app great support team, they let you know when something need to be modify and they also respond super fast to any of your question/support ask

Algo Dulce
Mexico
Almost 2 years using the app
Zapiet replied September 1, 2022

Hi Severo!

Thank you for such a a lovely review 🙏🏻 it's always a pleasure helping you guys out! Should you need any assistance down the road do not hesitate in reaching back so we can assist, we are always happy to do so.

Best,

María

September 1, 2021

Great app to help with our next day delivery feature! Clear for customers to see which shipping/delivery method as well.

BIGG & THICC
Australia
Almost 2 years using the app
Zapiet replied September 1, 2021

Hi,

Thank you for leaving us your feedback! It's awesome to hear you're enjoying the features of the app :)

Best wishes,

Bogi

February 20, 2020

This app solved a complicated shipping issue we required for a quick launch date and the support was so amazing! They helped us the entire way though getting it installed and helping us test different variables. They really saved the day all while being so friendly the whole time too! Can't reco enough :)

Rebelstork
Canada
Almost 2 years using the app
January 15, 2021

All the settings and restrictions we needed to run a very complicated holiday operation, fulfulling in one location for pickup at another. Some of the beta settings still need improvement (limiting pickups/delivery per window), but support has been very responsive. Constantly adding new 3rd party delivery services too.

Bi-Rite Market
United States
Almost 2 years using the app
Zapiet replied January 18, 2021

Hi there,

Thanks for taking the time to leave your feedback on the app and our support!

It's really good to hear what you think of the newer features too, we'll keep aiming onwards and upwards. If there is anything else I can help you with please let me know :)

Bogi