Reviews (750)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

January 28, 2021

The smart filter app works like it should. Could be a little bit faster but they are working on it. But the support is really outstanding. Every question and styling issue was solved immediately and always clear and friendly communication. A clear recommendation!

Bad and Bold GmbH
Germany
Over 3 years using the app
December 20, 2018

This is a great app that shows relevant results AND it looks great! We were using another app with a complicated interface that kept changing their plans and stripping back features. CloudSearch is nice and simple, looks great and it works!

Kustom Haus
Australia
Over 3 years using the app
August 9, 2019

We are very happy using this app. it does what it says period.Support is the best part of all they always go the extra mile.

Apex Motor Parts
United States
About 3 years using the app
NP Apps replied August 9, 2019

Thank you for the review! We're happy to provide you the best service!

February 14, 2020

CloudSearch has been the best search app we have used with Shopify yet. The search function and customization is really helpful in streamlining your customer's search process. Their support team is also bar none. They are quick to make any design changes you need in regards to the search and your store design.

Value Controls
United States
About 3 years using the app
June 24, 2022

Most convenient search app in our point view of view, for a really fair price. Has lots of functions to customize. We particularly like the function where you can add synonyms for a search word. Customer service is excellent, too.

Heimat
United Kingdom
About 3 years using the app
August 18, 2023

Very fast and helpful support, I was in a shock, how quick they work. All issues solved. App itself is very elegant in its design, have many options, and joins sorting and filtering and searching in one, which is very convenient

Vollmart24.com
Poland
About 3 years using the app
June 14, 2021

I've recently installed the CloudSearch app on my store, and I have to say I'm very impressed, this app is brilliant! I would not waste time with any other search apps, install CloudSearch, and you can thank me later. Let’s say I wish I had found CloudSearch sooner. It would have saved me so much time, unnecessary work, and aggravation.
I've tried other search apps over the past year, even ones a lot more expensive than this one. They did not come close to how great CloudSearch performs or how insanely easy it’s to get it installed. CloudSearch is a breeze to install. It works like a charm from the get-go, even before optimizing it for your store. I ‘have thousands of products in my store, and it synced with my catalog in minutes. The search function is lighting fast, extremely accurate, and search results are displayed very organized. The customer support is A+. They are very attentive, helpful and replay any questions you may have in a heartbeat.

Madamelust.no
Norway
About 3 years using the app
June 9, 2023

ABSOLUTE BEST SEARCH ENGINE OUT THERE!!!! Allows so much customization and the support is top notch!

The Sun Emporium
Canada
About 3 years using the app
April 7, 2021

I agree that the app added a lot of value to our store and is easy to use. Plus the developer support is brilliant and the folks are quick to respond. Will be adding to our next website!

NLI Australia
United States
About 3 years using the app
November 8, 2022

Excellent app, good features and even better support. Thank you for going above and beyond to help us fix issues quickly and efficiently.

Odara Jewellery
India
About 3 years using the app