Overall rating
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

This app is praised for its user-friendly automation features, including email marketing and follow-up sequences, which have reportedly boosted sales and customer engagement. It offers customizable receipts, product recommendations, and abandoned cart reminders. However, some merchants find the pricing structure confusing and have encountered billing issues. Customer service reviews vary, with some merchants appreciating the responsiveness, while others have had less positive experiences. The app integrates seamlessly with Shopify, enhancing store functionality.

January 11, 2022

I love this app. Just started using it and I have received a sale. I love the features on it. And its easy to use.

Zagari Essentials/Clementina's Boutique LLC
United States
21 days using the app
Edited March 17, 2020

One of the pricier email marketing apps. It does integrate to shopify well and allows advanced customer segmentation. Easy recipes help make workflows(email funnels) really fast and they look good & improve conversion. There's been a clear improvement in sales comparing to some cheap alternatives. I used to give this 3 stars since it was in development stage.

I still feel there is room to improve but the guys @CM Commerce have updated the app and added so many useful features in a short timespan this definitely deserves 5 stars! Latest are browsing on products based workflows and autosync to facebook audiences, based on custom criteria from CM like bought products, spent money etc! It's great!

Over 2 years using the app
May 1, 2019

I have used this app to help me with converting my abandoned carts into returning customers. It has worked well so far. Nice looking and really easy to use!

Copper Bug Jewelry
United States
Almost 4 years using the app
Edited May 27, 2020

We use this app for all of our email marketing. It does all of the things the much higher priced apps do and more. Love it!

E-Bike Fast
United States
Over 1 year using the app
May 26, 2020

I used this app to help me streamline my email marketing. I really like how simple the recipes are. I would love it is I could do the reviews ones on my basic plan seeing that I'm such a new store. That is something that would really help.

Swet Seat
United States
Over 1 year using the app
July 4, 2018

Support is stellar, control over how our receipts look and what we can do with them makes this a very handy tool! We're just exploring the rest of the features and are excited to get more out of it!

The Glass Underground Online Store
United States
About 6 years using the app
August 3, 2020

I use CM Commerce on all 5 of my websites and it's the only email system I recommend to clients. It's powerful and just keeps getting better and better.

Nurture Digital
About 1 year using the app
Edited July 8, 2020

One among the best App easy to use and provide all feature you need for email marketing

I recommend to anyone . Enjoy

United Arab Emirates
Over 1 year using the app
Edited April 7, 2019

Amazing app! You get REAL sales thanks to it's automation features! Really recommended for serious shop owners who want to keep sales flowing from your current traffic.

Puerto Rico Factory
United States
Almost 4 years using the app
May 22, 2019

I have been using Conversio for a month or two and still learning about the capabilities. So far, I'm happy to say, that it is easy to use. I have been able to edit communications to brand to my store and implement automated campaigns to drive interest.

Over 3 years using the app