Coming Soon Product | Pre‑Sale , 78 reviews
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New to the app but the support from the team was world-class. Very impressed with the response and quality of implementing the requests I had.
I think they didn´t research well how our business model work. We had big issues during our drops. Customers couldn´t pay as soon as the product went live. You can imagine how much money we lost during first minutes. After a couple of tries they couldn´t fix that. As a conclusion we disabled this app and will never use it again :(
Hello FAM,
Thank you for taking the time to share your concerns with us. We understand that you had a negative experience and we apologize for any inconvenience this may have caused.
We appreciate your feedback and want to assure you that we take all feedback seriously. We will be taking steps to address the issues you have raised and will be working to improve our services.
If you have any further concerns, please do not hesitate to reach out to us. We are committed to ensuring the satisfaction of our clients and will do everything we can to make things right.
Best regards,
SetuBridge Support team
Great app, however it keeps crashing. The team asked us to delete and reinstall but every time we do that we need to do the customisation again.
Le service est perfectible mais l'équipe de développeur est très réactive aux demandes ! Simple d'utilisation !
We're glad to hear that you had a positive experience with us. Thank you for choosing our business, and we hope to see you again soon.
It does what it says and more impressive is their support team. They are available to support you with all the issues.
I am happy to have the ability to add the coming soon button to my website. Because the items sell fast this allows customers to read the details before they are released to purchase. The app is failry easy to use. Some things I found could be more clear in the instructions of how to use. But that may also have been me new to shopify, trying to figure things out. The support is available and willing to answer questions though. The email to alert customers comes from the app creators email, so I'm unsure if customers would open it, or if it would go to junk mail. but I'm over all happy with the app, and would suggest it.
This app it's fantastic.
Special the support team and also the developer team that help me with strange request. I am really happy that I have installed this application.
Support is really great. Customized the CSS just the way i wanted it Thanks guys, will be using this for all my upcoming products
Important, this is not mentioned anywhere. The "Notify Me" button replaces the "Buy now" button. i.e. be sure to leave the "Buy now" button in the Shop Designer, otherwise the Notify Me window will not appear. This is what happened to us at the beginning. It's working now and we got help of the customer service, very friendly and fast. But it took a few days till they answered. We needed to contact them on several streams.
And we wanted to collect the email subscribes in a Mailchimp list. It worked at first and then it cut the connection to Mailchimp out of nowhere. Thankfully, the subscribers are also listed and managed in the app, so it's left there now. But we didn't even notice it at first.
The design is simple, which is good. Unfortunately, it cannot be adapted to the shop style or customize it. Overall the app is not fancy but it does the job and we would use it again if we wanted to announce a product.
We're thrilled to hear that you enjoyed your experience with us. We understand your frustration, and we want to make things right. We would like to offer our assistance in resolving this matter promptly. Please contact our customer support team at https://www.setubridge.com/contact, and we'll work towards a satisfactory resolution.
Thank you for your feedback, and we appreciate your continued support.
Best regards,
Excellent produit trés utile facile à paramétrer , en plus service online au top ils réagissent immédiatement au besoin .
Je recommande