Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, immediate sales impact, and ability to boost average order value. They commend its smooth operation, customization options, and effectiveness from day one. The customer service, especially Carol and Henry, is praised for quick responses and efficient problem-solving. The team's expertise and readiness to adjust to merchant needs are also valued. The app is seen as a key tool for enhancing the shopping experience and increasing sales.

Edited December 8, 2021

I've been using this app for YEARS in my shop. I had a VERY RARE circumstance were I had to contact Tech support last week. Henry contacted me RIGHT BACK! He even followed up with me when the issue was resolved. Also, Petra helped me last year with an upgrade, and that was phenomenal service as well. Love this app--highly recommend!

ShySiren.com
United States
Over 4 years using the app
Cross Sell replied December 15, 2021

Thanks for your feedback! I am glad to know that you are happy with our service and our app!

August 16, 2018

Great app and customer service!

Smythe Us
Canada
About 4 years using the app
June 25, 2016

amazing customer service and very nice app

Bikersgearonline
United States
About 4 years using the app
August 31, 2021

Great app for the price!
Ability to add cross-sells to both the product page and cart. Global selections make the process easier as well.

Boathouse
United States
About 4 years using the app
Cross Sell replied September 1, 2021

Thank you so much for your review, we really appreciate it! :)

July 16, 2017

Works well and the team is very supportive, seems like they have updated the interface too now which makes things much easier.

Datsusara
United States
About 4 years using the app
September 30, 2016

Easy to use and they did the install for me, which was great!

Vetstogostore
Canada
About 4 years using the app
February 23, 2016

This does exactly what it promises and was easy to configure and the team was there to help me with any hicups. Great app, even greater team.

The Heart Sticker Company
United States
About 4 years using the app
Edited April 23, 2017

We have a lot of repositionning and customizing job to do.
Thanks a lot to Stuart and his team who resolved all our issues in a very short time.
This app works very well and easy to customize for different products.
A must have!

Again thanks to the team for reactivity

Dominique - Owner of jmlegazel.com

Jmlegazel
France
About 4 years using the app
October 23, 2015

Stuart of Cross-Sell is really great to work with! He is quick to respond and willing to go the distance to resolve any issues.

We have just been using the app for a couple of months and in this short time they have made great improvements in it's application. It is easy, quick and we love the results.

Highly recommend this

Athenadesigns 2
United States
About 4 years using the app
September 4, 2016

Love Cross-Sell! A great way of suggesting related options to customers without using an intrusive pop up. Intuitive to set up and use. And absolutely fantastic customer service!

Sailorgirl Jewelry
Canada
About 4 years using the app