Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

March 15, 2016

The Cross-Sell app was exactly what I had been looking for in order to present related products to my customers. It's very well priced, really easy to use and offers great value. Just as good as the product, is the level of customer service. Stuart from Cross-Sell contacted me soon after downloading the app and he installed and customised the app so it matched my Shopify theme and it was all done in the same day. Highly recommended.

Skribr
Australia
Almost 4 years using the app
January 12, 2016

Cross-Sell rocks! They've got a great product, at a great price and they help you customize the product so that it works and looks perfect on your site!

Papersky Store
Japan
Almost 4 years using the app
May 2, 2023

I love this app, it's so simple to set up and works great! We've used it now for a few years and recommend it to all other stores.

Conners Clinic
United States
Almost 4 years using the app
Cross Sell replied May 2, 2023

That's awesome to hear! Thanks for your review. 🥳

November 15, 2023

I love Cross Sell & Upsell. I have been using it for over 3 years. It has increased my average order value and upsells. The support staff, including Henry are very helpful and responsive. I Always recommend this Shopify App.

1800ceiling
United States
Over 3 years using the app
Cross Sell replied November 21, 2023

Thanks for the review! Thrilled to hear we've boosted your orders for 3+ years. Shoutout to Henry! 🚀

January 5, 2023

Great support - been through 20+ emails together and we finally got the desired UI. Super patient along the way, and very consistent support.

PROJECTISR US
United States
Almost 4 years using the app
Cross Sell replied January 5, 2023

We're happy to know that you're happy with our support 🙂. And thanks for your awesome review!

October 21, 2015

This is a great app! Fast to learn and easy to use.

Support is FANTASTIC! Quick response time and wonderful to work!

A much better deal than the more spendy apps for cross sell!

Cocoon By Elizabeth Geisler
United States
Almost 4 years using the app
October 6, 2016

This is an amazing App .. easy to use ... Stuart is brilliant to deal with. I contacted him to for some customisation, and he did it within an hour or two of me sending the mail. I'm absolutely blown away by his customer service. Very professional and did exactly what I asked.

Brian
www.toolcraft.co.za

Toolcraft
South Africa
Over 3 years using the app
August 24, 2015

Been using this for several months now. It's a no-non-sense app that's very clear about what it does, and does it well. Served our requirement perfectly. Very easy to set up and edit any time. And great support, too!

Plumgoodness 2
India
Over 3 years using the app
February 22, 2016

Good product and good service! Stuart knows how to customize and the result is a user-friendly app that fits!

Clafoutis
United States
Over 3 years using the app
January 28, 2016

Highly recommend this app! It works perfectly.
Stuart was super helpful . he help us with setting up and configuring the app,to the shop.randomise the output of 15 selected default items and baskt.
.

Super4pet 2
Israel
Over 3 years using the app