Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

July 3, 2016

As a data and feature junkie, this is pretty streamlined. Might wish for a few more customizations, but their customer service is awesome, they helped my troglodyte ass set the thing up, batted about Matrix references, and after they got it working properly for me, it took me only a couple of hours to set up custom cross product recommendations for 150 items. You won't be disappointed in this app, and I'm sure if I understood coding, I would like it even more. It's, like, 4 3/4 stars rounded up, not flawless, but it does it job really well.

River Peak Apothecary
United States
Over 3 years using the app
Edited October 30, 2018

This app is everything I was looking for. You can manually pick your items so it can be very custom. Also the auto scroll feature is the best! Highly recommend. Also the support is very helpful!!

Canadian Mattress Wholesalers
Canada
Over 3 years using the app
May 30, 2017

Simple and straight-forward. Scheduling sales is easy.

Margaretoleary
United States
Over 3 years using the app
September 8, 2017

Perfect app, exactly what I need!

Histoires De Parfums
France
Over 3 years using the app
April 29, 2016

Great app and includes setup assistance. Stuart is amazing and super helpful :) Highly recommend Cross-Sell for a hassle-free and customisable product recommendation solution.

Ashford Australia
Australia
Over 3 years using the app
November 20, 2017

It's a low-cost solution that works very, very well. The free installation is a huge help and I love knowing it was done perfectly without lifting a finger.

It's a great solution and I love the flexibility of default and specific related product. If you add a new product you never have to be worried that it won't have related product and you can always go in and specify product for it.

Italeau
United States
Over 3 years using the app
April 22, 2019

A good starting app for offering Cross Sell in store. So far this app has been really easy to use and has enabled us to serve a mix of generic and tailored product recommendations to all customers. The set up was easy and our development team had no problem integrating this into our theme. The Conversion Stats don't seem to be working which means we need to track the use via another method.

KILLSTAR - UK Store
United Kingdom
Over 3 years using the app
Cross Sell replied May 1, 2019

Hi there! Conversion/Click stats bug has been resolved. Please test it out when you can and let us know your thoughts. Cheers!

May 28, 2021

This app is AMAZING! We've made close to $1000 in extra sales in the first 30 days we've had this app installed. This simple app is well worth the monthly subscription value paid for it. Thank you Petra and team for being so quick to assist us with the changing of our theme etc too! Very happy with the Cross Sell App and with their efficient and friendly service! Thank you Cross Sell for doing what you do! You're helping us do business better - Jasmine

Mint Floral NZ
New Zealand
About 1 month using the app
Cross Sell replied May 28, 2021

Hello Jasmine,

thank you for your feedback, we are really happy to see Cross Sell helped you generate extra sales.

Please feel free to reach out to us anytime you have a question, we are always happy to help.

Kind regards,
Petra

April 20, 2017

Well worth it for customizing your customer's experience. Easy to use and navigate.

Mickeylynn
United States
Over 3 years using the app
October 8, 2017

Love it, looks great and good costumer service.

Purkhus
Iceland
Over 3 years using the app