Reviews (966)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversions through effective cross-selling and upselling features. It is praised for its customization options, enhancing shopping experiences by making it easier to find related products. The app is user-friendly and stable, with a support team noted for their responsiveness and helpfulness, particularly during the onboarding process. Long-term users confirm its reliability and sustained performance, leading to immediate increases in sales and customer engagement.

April 28, 2022

Cross Sell helps us increase our sales at a very reasonable rate. Their tech support is extremely responsive and helpful.

Ener-G Foods
United States
Almost 2 years using the app
Cross Sell replied May 1, 2022

Thank you for such an amazing review! We strive to keep offering you a great product and excellent service 😊!

April 15, 2016

These guys were awesome! Prompt in answering emails and great customer support. The app is a must have for us because we carry multiple items in a collection and it allows us to display those items to "complete the look". Definitely worth it.

Vivobo
United States
Almost 2 years using the app
Edited June 3, 2016

I highly recommend working with Stuart. The app works well. Stuart noted a problem with the way our product handles were set up. Once I fixed it he completed the Cross-Sell installation right away. Update: June 3, 2016. The app is still working great. It is so easy to use.

Wedding Incorporated
Canada
Almost 2 years using the app
January 16, 2018

This app is easy to use and their support team is always willing and available to help! We highly recommend adding this app to your Shopify store!

Bone Frog Gun Club
United States
Almost 2 years using the app
December 10, 2015

I think this is one of the best apps if you want to guide customers on related products. It will allow you to assign any products to any products. So if you sell coffee makers you can add coffee as a related product or accessory for it. This save a lot of time for consumer plus you get more sales.
Support is very responsive and helpful. I would recommend this app.

French Press Coffee
United States
Almost 2 years using the app
March 18, 2014

Really good App, intuitive and easy to use, easily customized to your stores theme. I had a slight problem because of the code in my theme (caused by something else), and contacted their support, Steve replied really quickly, looked into it and gave me the fix straight away, this is a MUST HAVE app for your store.

Chandler 4 Yachts
United Kingdom
Almost 2 years using the app
Edited November 30, 2020

They have the best support team ever! They respond fast and accomplish all my requests even though I am still on a free trial! Highly recommended!

PILLS N POISON
United States
Almost 2 years using the app
Cross Sell replied December 14, 2020

Thank you for your review. We are very happy we were able to help out and customize the cross-sells to match your theme. If you ever have any questions in the future, please feel free to reach out to us - we are always happy to help!

December 4, 2016

Because of the type of products i sell i can't use variants on my store so i needed an alternate method to easily display different models of products.

First off, the app is pretty much perfect for my purposes. I need not say much more than that. And secondly, hats off to the team who had me up and running (on a Sunday) within an hour of clicking "Get".

Highly recommended.

Solamici
United Kingdom
Almost 2 years using the app
October 1, 2016

Cross-Sell is a wonderful app, and it definitely helps in getting some extra sales. There is absolutely no doubt about it!

So, just go ahead and try this app today.

Regarding the support team, they just know how to keep their customers satisfied with immensely valuable services. Shout out to Stuart and his team for quick customisation work.

Qohindia
India
Almost 2 years using the app
July 29, 2015

Steve contacted me to see if i needed help installing the app with no charge for any normal customizations which they did. I asked them for special extra customization to match our website theme which were tricky involving some java. Stuart then did a couple more tricky customizations which we added to our theme for a low price. So happy with our choice and there support, This cross-sell app really is the business. Thanks Guys :D

Jacobeans
United Kingdom
Almost 2 years using the app