Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

February 10, 2022

Had some issues due to our existing theme, support was *very* helpful & responsive and helped us setting the technical part up. The app itself is way easier to use than our previous solution, assigning products was a breeze. But here's the best part: only a short time after going live we already made the first sale through cross sell. Highly recommend!

Veloine – Women Cycling Apparel
Germany
Over 2 years using the app
Cross Sell replied February 18, 2022

That is amzaing news! We are excited to hear that 😃!

August 2, 2017

Great App and the support team is amazing. Must Have. Worth every penny.

Kindersuite
United States
Over 2 years using the app
September 12, 2016

When we grow up, we want to be just like this app.

Think Crucial
United States
Over 2 years using the app
Edited January 5, 2017

Quickly replied to a concern our shop was having. Someone from the company saw that we were having a difficult time integrating the app with Shopify and contacted us early in the morning to offer help.

Persnickety Clothing
United States
Over 2 years using the app
July 20, 2017

My experience with Cross Sell as been great. Their free set up has been very responsive and it looks great on our site. Selecting cross-sell products was logical and easy and I'm hoping to see lots of cross selling in action! Great product and even better support.

North Drinkware
United States
Over 2 years using the app
December 12, 2021

This app is simple and easy to use and helps our shop. The support team is also always helpful with quick responses.

マリエン | ドイツハーブ
Germany
Over 2 years using the app
Cross Sell replied December 15, 2021

Thank you for your amazing review! Glad to know that you are loving the app, and that you are satisfied with our service 😃

June 17, 2016

Works great and the technical support was great and very fast! Recommend for any shop where you want to control what Related Products show up next to your products.

1x1 Modern Custom Furniture
United States
Over 2 years using the app
January 19, 2017

Nice app with great support.

Soultree Organic
India
Over 2 years using the app
July 24, 2017

After installing this on one of my shopify stores, I decided to install on another. Stuart and his team were able to do the installation quickly on the custom theme I was using on my second store.

On the multiple shopify stores I have, and all the various apps I have installed, the customer service from Cross-Sell is the best.

Gardenpartyflowers
Canada
Over 2 years using the app
October 31, 2016

very useful and superb customer service :) defiantly worth it

Blanc12
United Kingdom
About 2 years using the app