Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase average order value by showcasing related products, enhancing both sales and the shopping experience. It offers extensive customization options and displays cross-sell items on product and cart pages. The app is noted for its stability and user-friendliness. Support, when needed, is quick and effective, with team members like Henry, Carol, and Stuart providing valuable assistance with customization and integration.

Edited October 5, 2015

Not only does Cross-Sell do exactly what it's supposed to, the support is incredible. Stuart got back to us right away with any questions we had and actually created a functionality we asked about specifically for our shop. I highly recommend this app.

Premierh2o
United States
Over 1 year using the app
January 24, 2017

this app rules. great customer service and paid for monthly fee in the first day.

Okra Molly
United States
Over 1 year using the app
Edited January 31, 2017

I would give this app 10 stars if I could. The new reciprocal feature is awesome and allows linking groups of products seamlessly together in one foul swoop.. Excellent support too.. They effortlessly constructed the banner to match my theme and it has transformed my website... this app is a must for growing the number of products in your basket... Love IT !!

Bela Casa
United Kingdom
Over 1 year using the app
October 23, 2017

A feature-rich application that allows for total control over recommended products. There is no better solution for shop owners who need to drill-down related or suggested products in order to ensure the best possible conversions.

This app has a rock solid back-end / administrative dashboard, and the support is absolutely amazing. For those shop owners who are very particular about customizing the look and feel of their theme, Keeping Shop does a stellar job at tuning their app to fit seamlessly with almost any theme, including the high-end themes.

Thanks for an awesome app!

Imprint America
United States
Over 1 year using the app
September 4, 2016

For a small e-commerce like mine (400 products) this is a really must-have app. The option to hand-picked every single related product instead using automatic rules for this size of e-commerce in my opinion gives allows the maximum customization and it's compatible with the number of products (no way to work with thousands and thousands of products).

It was exactly what I was looking for, and I found it. The documentation is very clear and useful (much more impressive that the presentation here). Plus, the app allows to show hand-picked products also to the cart page, and this important feature it's not described here.

The great "plus" is Stuart: we worked together on Sunday, yes, Sunday, and he kept on working until all my requests (that weren't so common) were satisfied!

Definitely one of the best support I received, thanks Stuart!

Napura
Italy
Over 1 year using the app
March 24, 2022

We downloaded this app after previously using another one that we found was dated and hard to navigate.
Since using this app it was super easy to select hand picked cross sells, the app was easy to use and understand, we found it more modern, and suited our website perfectly.
We've had only one issue with the display pics on website, being a bit out of line (not looking how we wanted it to look) however we emailed the support team and got a super speedy response, henry was so helpful and fixed the issue we had straight away, super easy process! Really enjoying this app! :)

Cartel Label
Australia
Over 1 year using the app
Cross Sell replied March 29, 2022

Thanks for your awesome review!

April 17, 2016

I wish I had gotten this app sooner! It is vital for online business And it's affordable And easy to use. The app developers are always there to help; they respond to emails within minutes! I highly recommend this app to anyone with an online store.

Melroso
United States
Over 1 year using the app
October 10, 2016

Great app, the developers patiently followed my customization demands, and when I migrated shops they copied over all 62 cross-sells to my new store so that I wouldn't have to do it again manually. Looking forward to continuing to work with this app.

A nice bonus of the app is that you can enter the product cross-sells once and the app will offer the cross-sells both on the Product page and at Checkout. This it great because two functions are done in one app, you don't have to set up cross-sells in two different apps, saves you time if you have a lot of SKUs.

True North Arms Corp
Canada
Over 1 year using the app
September 22, 2017

Simple app, quick responses from support, and great functionality. I would definitely recommend! My theme doesn't do a very good job of giving the option to link related products and this app solved that problem.

Jims Supply Company Inc
United States
Over 1 year using the app
March 28, 2017

App works great - but the majority of this review is about the fantastic customer service we received. We were interested in a feature that we couldn't quite implement ourselves, and Stuart quickly worked with us to set things up. Works just as we need it to now!

Eastwood1
Canada
Over 1 year using the app