Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

November 9, 2016

Love this app, an absolute must have for all online clothing stores! Super easy to set up and already seeing an increase in cart size

Little Villains
Australia
Almost 2 years using the app
October 12, 2023

Once again amazing support from you guys! I needed help duplicating all handpicked cross sells to my other stores (different markets) and I got amazing and quick help! Perfect app, easy to work with! Thanks

Heart Of Lule
Norway
Almost 2 years using the app
Cross Sell replied October 13, 2023

Thank you for your kind words! We're thrilled to hear that you had an amazing experience with our support team and that the app is working well for you. If you ever need further assistance, don't hesitate to reach out. We're here to help! 😊

May 27, 2021

Great app.
Everything works perfectly from desktop and mobile version.
Very profitable thanks to the upsell feature

GENNY.PI Gioielli
Italy
Almost 2 years using the app
Cross Sell replied May 28, 2021

Thank you very much for your feedback, we really appreciate it! Please feel free to reach out to our support if you have any questions, we are always happy to help.

Kind regards,
Petra from Cross Sell

February 6, 2017

We hired the app developer, Keeping Shop, to customize Cross-Sell for us to include a pop-up overlay that is already converting well. Keeping Shop is responsive, detail oriented, and a pleasure to work with.

Michlers
United States
Almost 2 years using the app
October 1, 2021

Their support is unbelievable. They are extremely helpful and super kind. Thank you so much for customizing everything for me!

The Polished Jar
United States
Almost 2 years using the app
Cross Sell replied November 3, 2021

Thank you for this amazing review! You are always welcome!

November 25, 2015

Great app and great support! If you need cross sell other than the default theme support, this is the app you need. Stuart helped us integrate this app with our theme in a clean and beautiful way. It overrides the theme's default recommended section. Instead of showing "recommended products" (which the theme selects for you based on collection it is in), it will now show cross sell products. You will still be able to hide it and adjust numbers of items showing in theme customization, at least for the Kagami theme. You will need some time to set up all cross products, but the administration of this is friendly and easy to use.

By Cry As
Norway
Almost 2 years using the app
September 15, 2016

Flawless app, Stuart & the team were brilliant at helping me out. Thanks

Teamfirstaid
United Kingdom
Almost 2 years using the app
Edited February 20, 2017

This app is phenomenal and exactly what I was looking for. I needed to be able to control the assignments of which products displayed with certain products and this app certainly delivers that with several other customization's. In regards to service, they are the best! They are quick to respond, they are knowledgeable and they genuinely want to help you be successful. They made several customization's to match my theme exactly along with a couple items outside their typical scope of customization's. I highly recommend this app and this developer.

Edge Hydraulics
United States
Almost 2 years using the app
Edited August 13, 2018

Very pleased...hand-selecting all of my cross-sell items took some time because I have so many products in my shop and really wanted to be specific, but it's well worth it because the app works great, the products look great, the staff answered my questions in record time (and made custom adjustments on a weekend), and now it's working. Stellar.

UPDATE: I needed some custom work done once I updated to v2 and I'm so glad that I did! It was a great app before, but the new features support my business in important ways and their willingness to help me customize some features to my site was a huge bonus. Great people!

Davidlozeau
United States
Almost 2 years using the app
Edited November 9, 2016

Lovely app and great support from Stuart and the team. Swift in replying to questions and more than happy to help. Great customer service.

Maddersonlondon
United Kingdom
Almost 2 years using the app