Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

November 24, 2020

Easy to use, very effective in generating sales, and customer support from Cross Sell is top notch!

Carter and Son Toolworks
United States
About 2 years using the app
Cross Sell replied December 14, 2020

Thank you for your feedback, we are very happy to hear our app is effective for your store and you have been happy with our customer happiness team. Please feel free to reach out to us anytime you have a question!

Edited March 12, 2018

Excellent installation service - they integrated with my shop theme that I had purchased.

And the app itself is very easy to use. I highly recommend it!

Update: March 12, 2018
I installed a new app (NOT from this company), which really messed up my shop. Josh was amazing. Not only did he get Cross Sell working in my shop again, but identified other issues with my shop & explained how to resolve those issues.

Kellys Handmade
Canada
About 2 years using the app
Edited June 5, 2019

The App is sleek and works. Customer support is beyond amazing, can't stress that enough. 10/10, would recommend.

inspira shop
Slovenia
About 2 years using the app
June 19, 2017

Great app! Fantastic for people who have a lot on their plate. Finding time to set out each product's cross-sell is a large time investment, but there is the default-function that allows users to have a default cross-sell for any product that has not been manually set up. A life saver!

Moroccan Luxury Furniture
United States
About 2 years using the app
November 28, 2015

Very prompt customization and install of the app. Very helpful and easy to customize on your own!

A Cup
United States
About 2 years using the app
February 27, 2018

Great app and easy to use! Does everything I need it too and looks great! The support staff is excellent, super responsive and helpful with questions. They've gone above and beyond! I highly recommend it!

Prayerful Planner
United States
About 2 years using the app
April 25, 2016

great app; great customer service; a must have app for any store !!!

Orientpaperbacks
India
About 2 years using the app
May 16, 2016

This was the easiest app to use and I love how it gave me the opportunity to assist customers in seeing items together

Genie Paom
United States
About 2 years using the app
May 18, 2022

Great customer service! Our representative Henry, was super helpful and responded in a timely matter. Thank you!

DIANI
United States
About 2 years using the app
Cross Sell replied May 26, 2022

Thanks for your great review!

February 16, 2017

Works great! Very easy and user friendly app. Their support is amazing as well. Thank you Stuart for providing great customer service.

Justturtles
Australia
About 2 years using the app