Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

July 3, 2017

Speedy replies, great service!

Wingsandstone
Canada
Over 1 year using the app
October 24, 2016

Setup was easy and fast - Keeping Shop provided some free customization for our needs and everything worked well from the start. We particularly like having the cart upsell snippet with its own default selections. Nicely done.

Yogarat
United States
Over 1 year using the app
January 25, 2023

Good app and excellent support staff. They are very responsive and quick to resolve any issues we have.

Blackland Razors
United States
Over 1 year using the app
Cross Sell replied January 25, 2023

Glad to hear we were able to help and thank you for this awesome review! 😊

February 15, 2017

A breeze to set up and looks great. Support was very helpful.

S Feldman Housewares
United States
Over 1 year using the app
April 21, 2016

Okay, so this is by far the best Related/Cross-Sell app we have tried. It allows you to easily pick the items you want to up-sell on a product page. It also allows up-sell/related items in the cart....Yes Please! Thank You very much. We asked for some customization like the Title/Price to be styled like our theme, and two wide displayed on mobile. All these requests were done promptly and with ease via email for us by the wonderful Tech Support Team. This App should be a standard for anyone that has a desire to up-sell, or allow customers to see better picked related items. Really tailored with the customer in mind. Superb!!

Nanamacsboutique
United States
Over 1 year using the app
January 31, 2019

Absolutely EXACTLY what I wanted. I hated similar apps with auto algorithms. Simplest install ever and easy to use.

Best Welcome Bags
United States
Over 1 year using the app
October 23, 2019

Great app and really helps to promote products best way - we were looking for such app for a long time and glad that we finally found the best one. Fantastic customer service - Josh and his team were so helpful to provide top support, helping to install the app and adjust some design details so it would match perfectly to our shop. Highly recommend it.

alice&white sthlm
Sweden
Over 1 year using the app
Edited March 14, 2018

2 weeks ago, we made an inquiry to the support team due to a price problem on our website, but we got no reply.

With all these high ratings, we would expect more of a quicker response.

EDIT:
The support team has responded to us. We got a detailed explanation on how to fix our issue and everything is working fine now.

Sockkobe
Japan
Over 1 year using the app
September 12, 2016

This app is great!
They fully customised the app to fit my shop. Very quick reply.

Armadoro
Cyprus
Over 1 year using the app
May 2, 2016

Gret plugin/service and even better customer support! Would recommend :)

Clyde Oak Brand
United States
Over 1 year using the app