Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

May 9, 2019

Needed some custom fixing because my currency was not supported initially. Helped me out immediately with fixing the problem + customization. Excellent support

Stayclassy.no
Norway
Over 1 year using the app
May 20, 2017

I used their free customization service to format the "related items" across my product pages and WOW were they fast with responding. They had it looking great an hour after I installed the app. The app is very user friendly. I highly recommend.

Bayou Tactical
United States
Over 1 year using the app
November 25, 2016

Great App, Excellent Support.!!!
Recomended
Thanks

Mori Lee Bridal
Colombia
Over 1 year using the app
January 30, 2018

amazing customer service! Would reccommend

Meditationrings
Canada
Over 1 year using the app
January 24, 2017

this app rules. great customer service and paid for monthly fee in the first day.

Okra Molly
United States
Over 1 year using the app
Edited January 31, 2017

I would give this app 10 stars if I could. The new reciprocal feature is awesome and allows linking groups of products seamlessly together in one foul swoop.. Excellent support too.. They effortlessly constructed the banner to match my theme and it has transformed my website... this app is a must for growing the number of products in your basket... Love IT !!

Bela Casa
United Kingdom
Over 1 year using the app
October 23, 2017

A feature-rich application that allows for total control over recommended products. There is no better solution for shop owners who need to drill-down related or suggested products in order to ensure the best possible conversions.

This app has a rock solid back-end / administrative dashboard, and the support is absolutely amazing. For those shop owners who are very particular about customizing the look and feel of their theme, Keeping Shop does a stellar job at tuning their app to fit seamlessly with almost any theme, including the high-end themes.

Thanks for an awesome app!

Imprint America
United States
Over 1 year using the app
September 4, 2016

For a small e-commerce like mine (400 products) this is a really must-have app. The option to hand-picked every single related product instead using automatic rules for this size of e-commerce in my opinion gives allows the maximum customization and it's compatible with the number of products (no way to work with thousands and thousands of products).

It was exactly what I was looking for, and I found it. The documentation is very clear and useful (much more impressive that the presentation here). Plus, the app allows to show hand-picked products also to the cart page, and this important feature it's not described here.

The great "plus" is Stuart: we worked together on Sunday, yes, Sunday, and he kept on working until all my requests (that weren't so common) were satisfied!

Definitely one of the best support I received, thanks Stuart!

Napura
Italy
Over 1 year using the app
March 24, 2022

We downloaded this app after previously using another one that we found was dated and hard to navigate.
Since using this app it was super easy to select hand picked cross sells, the app was easy to use and understand, we found it more modern, and suited our website perfectly.
We've had only one issue with the display pics on website, being a bit out of line (not looking how we wanted it to look) however we emailed the support team and got a super speedy response, henry was so helpful and fixed the issue we had straight away, super easy process! Really enjoying this app! :)

Cartel Label
Australia
Over 1 year using the app
Cross Sell replied March 29, 2022

Thanks for your awesome review!

April 17, 2016

I wish I had gotten this app sooner! It is vital for online business And it's affordable And easy to use. The app developers are always there to help; they respond to emails within minutes! I highly recommend this app to anyone with an online store.

Melroso
United States
Over 1 year using the app