Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to increase average order value by showcasing related products, enhancing both sales and the shopping experience. It offers extensive customization options and displays cross-sell items on product and cart pages. The app is noted for its stability and user-friendliness. Support, when needed, is quick and effective, with team members like Henry, Carol, and Stuart providing valuable assistance with customization and integration.

October 18, 2016

fast and effective response from the team to set up a beautifully fluid and intuitive app that has a marked effect on sales. Highly recommended, by Dandy Star

Dandy Star 2
United Kingdom
About 1 year using the app
August 2, 2017

Amazing App, amazing support and amazing price. Cannot recommend the company enough nor the extra sales gained through the use of this vital app.

Elimile
United Kingdom
About 1 year using the app
February 25, 2016

Easy to use myself and even better customer service!

Shop Southern Roots
United States
About 1 year using the app
Edited January 6, 2021

This app provides a strong return and the service is best in class. We almost 2X our AOV with Cross Sell orders. This app gives a ton of flexibility in where you want your cross-sell to show up and how often you want it to show up.................................................

LA LA LEAF
United States
About 1 year using the app
Cross Sell replied January 7, 2021

Thank you Michael for the feedback, we really appreciate it!

Edited November 19, 2014

Great app that does exactly what it is supposed to! Great functionality especially if you don't want an algorithm based product recommendation. I guess you could have two reasons for this:

1. you have a small number of products - then this is great as it is awesome value for money app or

2. you have complex products (we sell a couple of thousand Vitamins) and you don't trust the algorithms to recommend sensible products to your customers...

This works like a charm for us and integrates nicely and elegantly into our website - no one would notice its an app!!!

Great developer and customer service too as we enquired about some custom dev work and he was fair enough to recommend a different easier route!!!!

Added a month later: Just wanted to point out how awesome the customer service is - we found a problem with this apps interactions with another app and Steve fixed it overnight for free - although we are probably the only shop using both apps...

Thanks,
Valerian
Lifestyle Labs

Lifestyle Labs - Vitamins, Minerals and Supplements
United Kingdom
About 1 year using the app
Edited September 17, 2015

The problem with most cross-sell apps is they require a lot of traffic and data to get working intelligently and then they don't handle some of the most common issues with cross-selling: accessories or companion products.

Cross-sell is the easiest app to get the exact companion products you want to showcase on a product page. After one day of installation we sold enough accessories on our Classic Satchel page to pay for the app for a year.

Also the customer service is uncommonly amazing.

We have a custom theme and getting some apps to work correctly is frustrating. I've had to drop a few because I couldn't get them to work. Not Cross-Sell.

After installing the app on the FIRST screen you see you get a choice to either read instructions for easy installation or have some HUMAN help you do it. I have no idea how they can provide this service for free, but they do and I needed it and their support team got me setup almost immediately and now I have my products exactly how I want them.

The only thing I can add is install this app before they come to their senses and start charging more for it.

Kendal Hyde
United States
About 1 year using the app
April 29, 2017

Great customer support! Looking forward to have this up and running! Thank you Stuart.

Headsets Sons
Belgium
About 1 year using the app
April 23, 2016

Does everything it should do, easy to work with. Highly recomend!

Archeobooks
Poland
About 1 year using the app
November 1, 2016

Stuart was responsive and wonderful to work with! THANK YOU!!! PS Love the app too!

Shoppin With Sailin
United States
About 1 year using the app
November 24, 2015

Really amazing customer service, had it up and running within a day! Followed up and made sure that I was satisfied with the app. I recommend!

Dearbowie
Canada
About 1 year using the app