Reviews (967)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and increasing average order value through effective cross-sell and upsell strategies. They value the ability to manually select products for recommendations, enhancing control and customization to showcase new and related items. The app is noted for its seamless integration with Shopify themes, stability, and user-friendly setup. Customer support is frequently praised for its responsiveness and effectiveness, with specific commendations for team members like Henry, Carol, Stuart, and Steve.

September 22, 2023

The App works very good and the customers service is amazing. Very fast reply and extremly helpful. Big thanks to Carol.

Bächlein
Germany
Over 1 year using the app
Cross Sell replied September 25, 2023

A big thank you for your fantastic review! We're delighted to hear that you're happy with our app and our exceptional customer service. Your support means the world to us! 😊

Edited January 31, 2016

Stuart is the man. Great app even better customer service. Thank you.

EDIT: I just have to add to my HUGE endorsement for not just the app but for Stuart and team. First of all the app is beautiful and does an amazing job of getting your related items in front of the customer at exactly the right time to increase your units per transaction.

Let's face it sometimes its not as easy as we would like for a customer to find the other items that would fit great with the item they are looking at or buying. This solves this issue in such an elegant and effective way. If this type of recommendation didn't work, Amazon wouldn't have 6,000 versions of it on their pages.

But even more amazing than the app, is Stuart, the man behind the app. I had a few issues with getting things exactly as I wanted them to look and perform. I contacted support and within the hour, Stuart had everything exactly as I had envisioned, even though it went beyond simple little changes. This is even with my ADD asking for tweaks as they were working on it, it was done perfectly! All I can say is AMAZING!!

Forget any other similar app, this is the only one you need!!!!!!!

Doomsdaysurvivors
United States
Over 1 year using the app
April 20, 2017

These guys are awesome and the app is very easy to use. They helped make some design tweaks and were super responsive (I'm not sure they sleep!). Definitely recommend.

Dustin

Hotmelt Shop
United States
Over 1 year using the app
March 25, 2017

Awesome app! Love the "link-together" feature, it allows me to group collections and have reciprocal cross-sells. Awesome time-saver and still allows me to have custom relevant buying suggestions for my customers. The customer service has been spot on - very responsive! www.thecrookedwood.com

Crookedwood
United States
Over 1 year using the app
May 16, 2017

We've installed this back after trying another app. The team got it installed as soon as we bought it, which was about midnight and they have communicated with us at that time, while setting it for us and customizing. We were given tips and best ways of using the app in the middle of the night. Very impressed with the level of service. You guys are GREAT!

Curvy Trends
United Kingdom
Over 1 year using the app
January 12, 2018

Great app! They installed it for me and tweaked it to look great on my theme. Highly recommend!

Typrose
United States
Over 1 year using the app
June 28, 2017

The app is exactly what we needed to display more relevant cross sell buying opions for our customers.
Installation was quick and easy (using keepingshop.co.uk help team). Styled nicely to fit in with our site theme.
Help team (Stuart) was incredibly helpful and answered all my questions in real time.
Not a problem at all from start to finish
Let's hope the customers buy into our new recommendations!!

Thanks

Roguelondon
United Kingdom
Over 1 year using the app
November 1, 2016

This app is awesome and the support team amazing! Thanks!

Majolie 2
Hong Kong SAR
Over 1 year using the app
May 6, 2016

Very easy setup and super-quick customization service by Stuart. A great addition to our store and something we highly recommend for any shop owner. Can't beat the pricing and service!

Ammo Athletic
United States
Over 1 year using the app
January 5, 2017

This app is truly the best. Looks great, quick customer service, awesome dashboard. Absolutely love it and use it on all of my stores.

Tie Drawer
United States
Over 1 year using the app